Baxter Toyota of Lincoln Auto Repair Service

Very efficient service, and everyone is so pleasant. I am very satisfied!

Got to Baxter she came right out took my vehicle back to have the oil changed tires rotated and inspected.All done in less than an hour. Informed me my brakes are getting low, but not immediately needing replaced.So I will keep an eye on that!

Thank you!

All went well!

Erin was friendly and welcoming. I appreciate Baxter’s good customer service!

Erin was super friendly & knowledgeable

I’ll be back

I will always believe.

Great service!

The service was great ????

Angie was friendly and knowledgeable and very, very helpful. Great experience. Great experience.

Listen you all need to figure your scheduling out better. I had a 1pm appointment you didn’t have my vehicle on the rack until 230pm. That’s 1.5 hours after my appointment. That’s unacceptable! I’m in for just a simple oil change but then you’ve got $1000 worth of recommendations literally! I’m driving a 21 4 Runner. I had them take care of the things that needed to be taken care immediately. Honestly, I didn’t have time and it wasn’t about the money, It was about the time to take care of everything today. If you look at my maintenance history, my vehicles are my babies they’re my home away from home. When I come in for an oil change with an appointment, I expect to be in there and out of there within an hour, period! Then when you hit me with the recommendations, then I understand it will take longer. But your service needs to get better, if it doesn’t, I’m gonna find somewhere else. I had a lot better service when you were on the north side of town. Honestly, I don’t care if you’re changing computer systems or whatever the issue is. This has happened more than once to me! Fix the timing issue with your scheduling. Instead of have me come in at 1 PM. You should’ve scheduled me for 2 PM. Figured out some how!

Stephanie was very helpful and explained the process well. Pleasant and friendly person.

Angie was great!

After I got home, I went to put the paperwork in the glove box, and found a part attached to some wires hanging inside the glove box. Don’t know what it’s for or where it’s supposed to go, but it wasn’t there before. Need to bring the car back to have it fixed. Very satisfied with the other repairs.

Don’t adjust my seat next time

Very helpful

Thank you for taking care of my car and checking on all the things. Appreciate the car wash as well. Bless you, Jeanette

Appreciate that Mr. Beel kept me informed about the repairs and the wait time, as well as the fact that I had to leave at a certain time. I will have to get part of the repair done on a different day but that’s not a big deal. He was very nice, overall great experience.

The team at Baxter Libcoln always take great care of me.