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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6218 reviews 68%
4 star 2170 reviews 24%
3 star 162 reviews 2%
2 star 269 reviews 3%
1 star 277 reviews 3%
Review Us
William E.
4 out of 5
10/21/2023
She was courteous, competent, precise with her answers to my questions and if she didn’t know an answer at the moment, she immediately found the answer. When I asked about possibly selling car back to the dealer for a resale she didn’t hesitate but found a person to assist. Brian Jenks then quickly and efficiently assisted me with working out possible outcomes to buying the car from me at a resonance price to add to your certified line of used vehicles. Both of them instilled confidence in me about making a future purchase from Toyota and in particular Anderson Toyota.
Bob D.
4 out of 5
10/21/2023
I was disappointed that we could not resolve the problem. What I experienced did not happen during the service process. We just have to wait and see if it will happen again. I’m grateful for the service I received.
Steven L.
4 out of 5
10/21/2023
The intro to the new customer texting regarding diagnostics, recommended fixes, and customer approval was presented well by Mike. Thanks Mike.
Susan G.
5 out of 5
10/21/2023
Always great. Thanks
Marcia S.
5 out of 5
10/20/2023
Jennifer is very helpful and my service was very fast. Including a car wash
Gary Y.
4 out of 5
10/20/2023
Jennifer is amazingly calm and professional when I called repeatedly with questions. Never made me feel I was a bother. Answered my concerns and followed through.
Frank D.
4 out of 5
10/20/2023
I won't go anywhere else...she and the dealership are the best
Ernestine N.
4 out of 5
10/19/2023
Seems Weaver was very helpful. Told us the tires were fine no nails and the air was fine. She even suggested as to how to work the headlights on the automatic lights to dim. So friendly also. It was a pleasure working with her. She also remembered me, for I have bought several cars from Toyota.
Joni L.
5 out of 5
10/19/2023
Everyone there is very helpful and great customer servjce..especially Jose!
Catherine M.
4 out of 5
10/18/2023
Will look for the survey
Nancy P.
5 out of 5
10/18/2023
Excellent service. Wade did a great job
Carol C.
4 out of 5
10/18/2023
Car was well taken care of. I know you have new computer process. Please advise customers waiting about service adviser report and Auth for work. Might have saved me a few minutes. All good though . Jennifer was very helpful and work was done well.
Marlin A.
4 out of 5
10/18/2023
Provided answers to all questions asked.
Ravin S.
4 out of 5
10/18/2023
This was the best service appointment I have had. I enjoy the new features with the videos to show what was inspected and needs attention. Also enjoyed that my car was cleaned.
Felisitas R.
4 out of 5
10/18/2023
I was very pleased with the service provided by Jose. He kept me informed and was able to take care of the problem in a timely matter. I will definitely always ask for him.
Larry H.
5 out of 5
10/18/2023
Seema was very helpful she let me know of the progress and the team did and excellent job on everything. And everyone I talked to was very polite and helpful. I definitely appreciate it and I will definitely keep coming back. Thank you for your service.
Walter S.
4 out of 5
10/18/2023
Jose provided excellent customer service by working with me in getting all the required maintenance on my vehicle. He stayed in constant contact and provided timely updates.
Patrick R.
5 out of 5
10/18/2023
Jose was awesome, very thorough and very customer oriented made me feel like part of the family.
Jill G.
5 out of 5
10/18/2023
Great job! Problem addressed promptly and I was kept informed throughout the process! Awesome work!
Cheryl L.
2 out of 5
10/18/2023
Kenny was Great, so was the young lady that checked me in. I waited 2.5 hours for an oil change and tire rotation on my Ford Focus that I purchased from Anderson Toyota about 7 months ago.i have a breathalyzer interlock system in my car so I was told I was unable to get the complimentary free car wash.which I was disappointed but totally fine with Until I left the dealership and went to wash my car at Car Toyz. And when it was washed and I pulled up to the vacuum,I left in running for just a few minutes while I vaccined and as I Nacked out to exit the lot... it Stalled on me and the engine was off. It took a few more minutes to restart the car. I am so very Happy with every employee that I was in contact with the entire trip. I only concerned about it stalling immediately after the visit??

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