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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6199 reviews 68%
4 star 2160 reviews 24%
3 star 161 reviews 2%
2 star 267 reviews 3%
1 star 277 reviews 3%
Review Us
Natalie G.
4 out of 5
12/30/2023
Can’t emphasize enough, I’ve had wonderful service from Anderson Toyota. Jennifer has been amazing help. My car had a large project, there were a few hiccups after the project, I called her and let her know if the situation and she took care of it without charging me another dime. I can not appreciate her enough. I would recommend Jennifer to any other individual who is having problems with their Toyota.
Siobhan D.
5 out of 5
12/30/2023
He was very nice and got the car done as fast as possible. Thank you for doing a great job.
Debra W.
5 out of 5
12/30/2023
I will always deal with anderson great company and Jennifer is very knowledgeable and very great to work with.
Connie C.
5 out of 5
12/29/2023
Jose was so sweet, courteous, efficient and just a joy to work with. I would definitely give him a 10 out of 10!
Lisa P.
5 out of 5
12/29/2023
I appreciate how José communicated with me that he needed to get parts for my Lexus. He kept me informed the whole time.
Steve S.
5 out of 5
12/29/2023
Josh kept me informed throughout the entire process. That type of attention means a lot during a lengthy process.
Michelle T.
1 out of 5
12/29/2023
No, my hub cap was broken during the service and I wasn’t told. When I left I noticed the break and reported it. I was assured that all hubcaps will be replaced tomorrow. The service manager handled it very well and he spoke with the technician who made the mistake.
Jazmin W.
5 out of 5
12/29/2023
Jose is always very helpful and extremely friendly. Appreciate all of his help today! Thank you Jose!
Shelly K.
5 out of 5
12/29/2023
Jose always does an amazing job and is a pleasure to work with.
Laura S.
4 out of 5
12/29/2023
Jose is always so polite & helpful
Nancy F.
4 out of 5
12/28/2023
Quick check in. Received the inspection report to review. Received a text when my car was ready. Checked in with Jennifer when I picked it up and she also shared the inspection report, the service that was completed and also that the recalls were addressed.
Marc L.
5 out of 5
12/28/2023
Great customer interaction and addressed all concerns.
Elizabeth H.
4 out of 5
12/28/2023
I went in with the wrong service that I wanted. Josh did what I asked for in person. He also made sure that I understood what was done.
Robert E.
5 out of 5
12/28/2023
Nothing but the very best of everything when working with Mike
Brock P.
4 out of 5
12/28/2023
Upon arrival Jose informed me my recall was not yet available, and the appointment was made in error by someone else (not Jose). He offered to pay for my gas, however as I had another appointment I kept the appointment and had warranty work done. Jose was great as always and ensured my needs were met. Thanks as always Jose.
Laurie C.
4 out of 5
12/28/2023
Howie is the whole reason for me choosing Anderson Toyota. My first contact was with Howie. He went the extra mile to help me and he made me feel comfortable. I live in Bullhead and I made the mistake of calling the lake havasu Toyota dealer, I thought I was calling the kingman Toyota dealer, but once I spoke to Howie, I made the decision to make the lake havasu dealer my place for service! Howie is the best!!
Phillip G.
5 out of 5
12/28/2023
Everything was handled in a timely manner so that is what matters. Thank you Mike.
Richard B.
5 out of 5
12/28/2023
Yes, Jennifer is always very helpful!
Veronica M.
5 out of 5
12/28/2023
Professional, polite and informative ????????????
Lynda S.
5 out of 5
12/28/2023
Always great

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