About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 6155 reviews 68%
4 star 2148 reviews 24%
3 star 160 reviews 2%
2 star 264 reviews 3%
1 star 275 reviews 3%
Review Us
Ronald M.
5 out of 5
12/24/2024
Danielle always takes care of business. From check in to completion. Updates you on the progress even if she has to hunt you down. Speaks well when a business keeps great people like Danielle in their shop
Deborah H.
5 out of 5
12/24/2024
From drop off to the update status and pick up. Everythong was smooth easy and prompt. Jose is a top notch customer service rep.
Trevor L.
2 out of 5
12/24/2024
Dropped my truck off for oil change, an issue with my hood scoop and tailgate. Oil change was 30 minutes, yay. After 2 more hours, I finally followed up with Jose asking for a status. He said he'd get it. I then followed up again after 20 minutes with no answer. Was told another hour ish. That would have put me at 5 hours of waiting in the lobby. He then snapped at me telling me I shouldn't have scheduled if I didn't have the time to wait all day. He went and got my truck and as I was getting ready to drive off, another guy stopped me so the mechanic could pit the nuts back on my hood scoop before I left. I was not informed of the status at all, as I watched other customer be kept in the loop of all the actuins with their vehicles.
Laurie D.
5 out of 5
12/24/2024
Danielle was professional and courteous polite and kind she did a great job!
Brandon S.
5 out of 5
12/24/2024
Howard kept everything really quick and simple. I was very well informed on my car and he was polite.
Aaron M.
5 out of 5
12/24/2024
Informative and professional.
Margaret R.
5 out of 5
12/24/2024
Jose was great at handling my car kept me informed . Appreciate the car wash and comfy waiting area.
Matthias B.
5 out of 5
12/23/2024
As always great service and outstanding people.
Patrick A.
1 out of 5
12/22/2024
Service technician had a attitude for no reason and didn’t get a call or update car was done
Crystal L.
4 out of 5
12/22/2024
Thanks Jose !
Theresa B.
5 out of 5
12/22/2024
The service is always great I have no complaints
Martine G.
5 out of 5
12/22/2024
Courteous, professional, pleasant. Thank you Howie
Rick A.
1 out of 5
12/22/2024
I was told that my car would be ready in about two hours but it was 51/2 hours and the car still hasn’t been fixed. As soon as I drove away from the dealership the same problem occurred . I drove right back to the dealership and complained to Jennifer but she stated the car was recalibrating and that the dash lights would go off by the time I got to interstate 40. I had to leave several messages with her before she answered my phone calls. I took a day off of work and drove from Kingman for absolutely nothing. I feel she lied to me and was very dishonest about the problem and the repairs. $355.97 for nothing. I will reach out to the manager and Monday. Thanks Rick
Danny B.
5 out of 5
12/22/2024
Jennifer took good care of everything.I had questions she had answers.Very polite. Made sure I was happy with the job. If I had my choice I would only have her help me. Thank you.
Don W.
5 out of 5
12/22/2024
Everyone was Great!, a beautiful dealership.. my service was done quickly.. was a great experience all around
Patricia F.
4 out of 5
12/21/2024
I will tell you how satisfied I am with Anderson Toyota. I live in Kingman Arizona and I rather drive the hour that it takes to get to Anderson Toyota, then I would if you guys were to send me to Anderson Ford. People there are rude, whereas Anderson Toyota has always been helpful and pleasant people to work with in buying a newer vehicle. I have nothing bad to say about any employee that is employed with Anderson Toyota!!
Anthony J.
5 out of 5
12/21/2024
Thank you
Robert H.
1 out of 5
12/21/2024
Our car has been in many times for scheduled maintenance. It’s concerning that not till it was brought up this past visit did any attention was given or addressed regarding front plastic guarding accross the front end.This was clearly seen since it was by the front wheels.(especially since Toyota ensures all points inspected) So now this plastic guard under the wheels needs to be replaced after your dealership repeatedly having it every 6 mos . The cost now is very high. I feel this should of been brought to our attention way before the current damage. Other outstanding issue is front rubber by drivers side continues to have air coming in and outside noise is more noticeable. The rubber has been replaced and door adjusted but still has issue.
David .
5 out of 5
12/21/2024
Service went smooth.thank you
Paul A.
5 out of 5
12/21/2024
Jennifer was professional, pleasant, knowledgeable, helpful... geeze...it was just an oil change. Service was great.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.