Service Center

Real Reviews From Verified Customers

Steve S.
4 out of 5
4/11/2026
Just fine!
Penny T.
5 out of 5
4/11/2026
Jennifer's knowledgeable and friendly she has great customer service thank you.
Wallace H.
4 out of 5
4/11/2026
I guess the best word to describe Jennifer is this that I trusted her with my vehicle. She took care of business, and got the job done.It was not an easy fix. Hire more people like her and you won't be sorry.
Jean G.
3 out of 5
4/11/2026
The problem with the gas cap was solved as Jose had determined. It was completed in promised time.
Margaret M.
4 out of 5
4/11/2026
Everyone I have worked with or spoken to has been very kind and helpful to me
James K.
5 out of 5
4/10/2026
Jose was very helpful as always.
Donna B.
5 out of 5
4/10/2026
Jose was very helpful
Ray L.
4 out of 5
4/10/2026
Kenny does a good job explaining the work going on with the car and he kept me updated. He even made sure I was able to obtain my loaner vehicle in time to make it to another appointment.
Richard H.
1 out of 5
4/10/2026
Alert light upon pickup
Lucinda H.
4 out of 5
4/10/2026
José Chavez is the best Service writer I’ve ever had. I’m over 70 and have owned many cars and have had service done on all of them. He i makes it easy to schedule appointments, schedules are adhered to, updates on service are timely, and a smile that makes you feel like you’ve taken it to a brother. Five out of five or 10 out of 10 whatever yours graph says.
Drew R.
5 out of 5
4/10/2026
Great people. Thanks
Joe S.
5 out of 5
4/10/2026
Excellent service
Peggy S.
4 out of 5
4/10/2026
Kenny was on top of it from the moment I drove up. He had my problem diagnosed within a half hour and was very helpful in facilitating my next move. I appreciate him as well as Anderson auto group for the best service you could hope for.
Stephanie H.
5 out of 5
4/10/2026
Thank you so much for being so helpful!
Lauren M.
4 out of 5
4/9/2026
Kenny is a wonderful person to work with. He is one of the reasons I continue to return to Toyota for support to my vehicle. Kenny takes the necessary time to support explaining the issues with my vehicle to me and ensures there is not unnecessary work done to my truck. He stays in contact with me step by step with my truck needs and overall leads with integrity from everything I have witnessed being at your dealership. Between Kenny and his team, I will continue to bring my vehicle to Toyota for needed repairs from the trust he has built with me. You have a great team there.
Treasa M.
5 out of 5
4/9/2026
Knowledgeable, friendly and professional
Jane B.
5 out of 5
4/9/2026
Just plain excellent servie. Would highly recommend to others
James N.
4 out of 5
4/9/2026
First time at Anderson Toyota in Lake Havasu City, AZ, Jennifer was very knowledgeable about services being provided, great follow up after service was complete with thorough explanations regarding the inspection results. We ended up purchasing the 2 year maintenance plan after her recommendation and informed us of the free Toyota Road Assistance service number we weren't aware of. She was very professional and helpful and made our visit stressless! The waiting area is one of the best we've ever been in, very accommodating and comfortable, bright and airy, my wife loved it! Thank you Anderson Toyota and Jennifer Claflin! James and Monique Novak Golden Valley, AZ
Craig F.
5 out of 5
4/9/2026
My service representative, Mike was awesome! The entire service is great!!
Christine G.
2 out of 5
4/9/2026
My first experience with your dealership was with Danielle. She was awesome very proficient with her job. Unfortunately, Mike is not as efficient and he needs to lose his condescending attitude towards women. I don’t ever appreciate being called dear etc. in a transactional situation. He needs to get up to speed with the times. I will not work with him again.

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