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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6121 reviews 68%
4 star 2131 reviews 24%
3 star 160 reviews 2%
2 star 262 reviews 3%
1 star 274 reviews 3%
Review Us
Arthur S.
5 out of 5
7/1/2025
Helpful & work done in a timely manner.
Larry A.
5 out of 5
7/1/2025
Jose is the best
Ken A.
5 out of 5
7/1/2025
Thank you for the great customer service and support!
James B.
5 out of 5
6/30/2025
Done right very fast
Frank K.
4 out of 5
6/30/2025
Evan was very informative about the GR 86, which made me very happy because a lot of times the service people know nothing about the cars. I found this to be with jeeps. I’m happy that Evan will be the person I see each time very helpful answered every one of my questions. Great place you have there in Lake Havasu. Your dealership will be the only place I take my GR 86 too.
Donald R.
5 out of 5
6/30/2025
It was a great experience and I was keep informed the whole time.
Cecelia E.
5 out of 5
6/29/2025
Jennifer is very considerate, friendly, helpful and patient with her customers. I was sitting and I could see how she treated and handled them.
Marlena E.
5 out of 5
6/29/2025
Mike is always efficient and provides great customer service. I trust him with my vehicle.
William W.
5 out of 5
6/29/2025
Jennifer provided us excellent service
Rhonda S.
4 out of 5
6/29/2025
Mike was very helpful. He explained the reports to me and future maintenance. The maintenance only took little over hour. Im very pleased with service and explanations of what was serviced and when needed next.
Jeff W.
5 out of 5
6/29/2025
Oil service was completed within an hour. Thanks
Lyle B.
5 out of 5
6/29/2025
Great experience.
Sandra H.
5 out of 5
6/28/2025
As always I was completely satisfied with our service advisor and every employee. I have to say I have never met so many truly wonderful people.
Keith S.
4 out of 5
6/28/2025
Mike did a great job. Explains things well without pressure.
James M.
2 out of 5
6/28/2025
Took to long. 4 1/2 hours!! Normally takes max 1.5 hours. Very little communication, if I was told there would be a back log, I would have gone home. Also, no car wash( no big deal), however black hand marks on the drivers door and door handle, not great with a white car. Overall disappointing.
David D.
4 out of 5
6/28/2025
Jose Chavez is an amazing! He always listens to the problem and gets on it right away to fix it. I could not be happier with the service I received. Jose Chavez is the reason I will continue to recommend your establishment over and over again. Thank you for hiring and having someone like him there.He makes you feel heard and valued as well as my problem fixed.
Brent L.
1 out of 5
6/28/2025
I was not completely satisfied, I’ve I felt like I was taking advantage of given that I did not understand what service was included and what was not. I called to discuss, but was not explained to properly. Filters were replaced prematurely that did not need to be replaced and the dealership recommended doing things that did not need to be done such as filters being replaced only halfway through the recommended service interval per the manufacturers recommendations.
Deborah F.
4 out of 5
6/28/2025
I really wanted to wait to buy a car but the repair of the electrical problem left me with only one choice. They worked with me and I found a car I wasn't expecting to buy at a price and payments I can manage that won't leave me car payment poor. Thank you so much.
Janice P.
5 out of 5
6/28/2025
Danielle Laven was on top of everything..she kept me informed..hope I get her next time..
Cynthia P.
5 out of 5
6/28/2025
Jose is always courteous, polite, and professional! :)

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