Service Center

Real Reviews From Verified Customers

Marie N.
5 out of 5
4/24/2025
Christian is always helpful and, knowledgeable.
George B.
5 out of 5
4/24/2025
I appreciated your service manager, Izzy, taking me an hour after my scheduled appointment. Thanks
Maryann P.
3 out of 5
4/24/2025
Appt at 8:00 & out by 9:00 New car oil change The dealership is spotless & I enjoyed watching the fish!
Anne B.
5 out of 5
4/24/2025
Very polite, helpful and conscientious. Asset to your company.
Samantha M.
1 out of 5
4/23/2025
2.5hr oil change.
Steven C.
1 out of 5
4/23/2025
Everything was great. However I still have glue lines being formed on my driver side window. Makes it hard to see out of as they multiply.
Dina D.
5 out of 5
4/23/2025
Izzy was very accommodating and relayed the information I needed with great satisfaction! Everyone there is very helpful!
Adam C.
4 out of 5
4/22/2025
Patty made the process for a semi large repair on my Tundra so easy! Extremely transparent and communicative. Great experience and if I ever trade in the Tundra I'll consider the dealership for a purchase just based on how the service experience went
Daniel T.
5 out of 5
4/22/2025
Great service from Bob Witt
Barry D.
5 out of 5
4/22/2025
Bob is always honest and takes good care of us!
Don R.
4 out of 5
4/22/2025
Chris was helpful over a long search for the problem.
Michael L.
2 out of 5
4/22/2025
The issue I brought my car in for was not addressed. I asked why the “distance to empty” dropped from 400 miles per full tank when I bought the car in August, to a consistent 330 miles per full tank since October/November. I investigated on Toyota website which said I should be getting at least 400 miles per full tank. Somehow this got translated to a concern about mpg (which has always been fine) and that’s what was addressed. I simply want to understand the loss of 70 miles per tank or if this is due to cold weather or if something is off that needs to be corrected.
Kevin M.
4 out of 5
4/22/2025
Christian is terrific
Mark B.
5 out of 5
4/21/2025
Christian Small was the best! Sullivan Toyota should feel lucky to have such an asset to the company. Thanks again Christian for wonderful service to my Tacoma! Mark B
Amy H.
1 out of 5
4/21/2025
My tire light is still blinking :(
Susan M.
5 out of 5
4/21/2025
I am very pleased with my overall service today by my Service Advisor, Seana & of course, Christian Small & my service technician. Thank you
Michelle K.
5 out of 5
4/21/2025
Christian is the best! Always attentive, personable and thorough.
Carey G.
4 out of 5
4/19/2025
The vehicle was taken right in per the appointment time today. We were treated to a shuttle ride from a very nice man who brought us so we could have lunch. He promptly picked us up and we only waited a few minutes and the car was ready. It was a painless and pleasant experience. Thank you!
Cassie F.
5 out of 5
4/19/2025
Christian was, once again, a rockstar. He recognized me from having been in two days ago and was attentive and friendly and reassuring.
Corporate Risk.
5 out of 5
4/19/2025
Friendly, professional and a pleasure to work with!

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