About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 2635 reviews 64%
4 star 842 reviews 20%
3 star 88 reviews 2%
2 star 295 reviews 7%
1 star 264 reviews 6%
Review Us
Chris B.
5 out of 5
5/22/2025
Friendly, polite.
Juliann S.
1 out of 5
5/22/2025
No need to contact me…Christian was great…what upset me was the parts that were sent to replace the ones on my jeep that I waited two hours for came all scratched and used.
Shawn D.
5 out of 5
5/21/2025
Great service. Enough that when I replace my Highlander I will shop at Sullivan.
Marilyn R.
3 out of 5
5/21/2025
It was just a recall on battery clamp. I also got a new back wiper. Thank you
Jon M.
5 out of 5
5/21/2025
good job christian
Carol C.
5 out of 5
5/21/2025
Your service was great, the young lady who handled my car was exceptional. A +!
Brenda K.
4 out of 5
5/20/2025
Not sure if you got my previous post I was disconnected from the site, but this was my first time meeting Izzy. He was great. Make sure I caught the shuttle that was leaving. My car was in and out of there very quickly and checkout was a breeze. thanks for the great service
Paul B.
1 out of 5
5/20/2025
Had to make a second trip to pick up vehicle because it was not done correctly the first time.
David M.
5 out of 5
5/20/2025
Always wonderful service and courtesy.
Thomas M.
4 out of 5
5/20/2025
Izzy was knowledgeable, persistent and easy to work with. Although it was over two hours he hung in there until the end with a positive attitude. I do not wait well at my age but Izzy was a natural in keeping me calm.
Nancy T.
5 out of 5
5/20/2025
I am always very confident with my car at Sullivan brothers Toyota. Christian is super friendly and professional and helpful.
Karen M.
5 out of 5
5/20/2025
As always I feel that Sullivan Brothers Toyota has always serviced my vehicle with professional guidance, care and with respect. I have a long standing relationship with them- the entire team!
Tara B.
2 out of 5
5/20/2025
All was good from apereonel basis and it appears all is good from a mechanical basis. It would be appropriate if your systems reflected the status of our holding of a Service Contract. This would make the visit more seamless and stop us getting requests for payment by text after the fact. The service was first thing Monday but on Tuesday morning I got a message saying I’d missed my service appointment that morning…..so as an IT professional you need some data and reporting issues addressed. Also, we drive a new pretty expensive SUV and to have it returned without even a basic vacuum or a basic exterior clean isn’t what I’ve been used to at either Jeep, Ford or Subaru dealerships, so addressing that would not have me thinking of driving to Yarmouth Toyota which is the same distance from my home in Manomet.
Daniel O.
2 out of 5
5/20/2025
I sat for 2 hours (with an appointment) for an oil change and state inspection, only to be told you were unable to do the inspection because of an equipment failure. I expect more prompt service or at least timely information.
Karen T.
5 out of 5
5/20/2025
Always a great experience with Sullivan Brothers. Christian is great!!!
Thersa D.
4 out of 5
5/19/2025
Everything is fine. Haven’t had time to review paperwork.
Jane P.
5 out of 5
5/19/2025
Christian’s service was great as usual
Lawrence B.
5 out of 5
5/18/2025
Thanks for the friendly service
Donald N.
5 out of 5
5/18/2025
Great service, great communication.
Dominick A.
4 out of 5
5/18/2025
No additional comments at this time.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.