Service Center

Real Reviews From Verified Customers

Kayla C.
5 out of 5
10/22/2025
Seana was very helpful and kind as usual! Wait time was less than expected which is always a plus.
Penny G.
5 out of 5
10/22/2025
Wonderful service!
David A.
5 out of 5
10/22/2025
Very satisfied!!
John C.
5 out of 5
10/22/2025
Christian was extremely accommodating and helpful.
Carol P.
5 out of 5
10/22/2025
Treated well as always
Pamela C.
5 out of 5
10/22/2025
I’m always happy with the service at Sullivan Toyota. I would never go anywhere else. The service department does an excellent job, and they are always honest about what needs to be done.
Jessie W.
5 out of 5
10/22/2025
They all were great! Extremely busy given the rav4 recall and still maintained a pleasant atmosphere.
Dan H.
4 out of 5
10/22/2025
Great service. Everything done right. Appreciate the post service video showing work being done.
Nikki B.
5 out of 5
10/21/2025
Always top of the line service Very much ???? appreciated cry
Mark T.
4 out of 5
10/21/2025
Patty is awesome !
Jim C.
5 out of 5
10/21/2025
Patty did a great job and handled the system outage like a pro!
Lindsey R.
5 out of 5
10/21/2025
Easy peasy lemon squeezy
Sandra H.
5 out of 5
10/21/2025
Everyone was great!
Roger S.
5 out of 5
10/21/2025
Very good service
David B.
5 out of 5
10/21/2025
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Joseph C.
5 out of 5
10/20/2025
Great service as always. Thanks Patty
Mihai R.
1 out of 5
10/20/2025
Absolutely ridiculous the wait time. Arrived on time for my appointment , waited for almost 20 minutes in the car before someone came to ask who I am and why I’m here. I had to wait 3 hours for an oil change. I was told a shuttle will drop me home an bing me back when the car is ready. Waited for 30 minutes for the shuttle , just to be told by the driver once in the car , that they will not be able to drop me off and pick me back up, that I should go back inside and talk with the front desk. The person there didn’t even attempted to find a solution when I told her the drivers feedback. Was ignored for almost 3 hours. Worst service I had at a Toyota dealership.
Michael V.
5 out of 5
10/20/2025
Seana was very knowledgeable and helpful!! Outstanding Employee!!
Mark C.
5 out of 5
10/20/2025
I must say that everybody that I came in contact with at Sullivan Brothers today either in person or on the phone was professional patient and kind. They also were very helpful answering any question I might have a patient way making sure I understood thank you so much Sullivan Brothers, and your team.
John S.
4 out of 5
10/19/2025
The gentleman that waited on me was genuinely friendly and efficient. However, I gagged a bit when I saw a floor salesman lick food off his fingers as he was talking to a gentleman customer about his work history. I assume the customer was buying a vehicle.

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