Added review on Google. Exceptional customer service and straightforward communication. Thanks.
The service guys all work together well as a team and I appreciate that they are all paying attention. That helps if one of them is busy with another customer and I need help while he’s busy. I appreciate the attention to detail!
Austin was outstanding. Very thorough, responsive, personable. A valuable employee. Austin deserves a raise!
Great service and staff thanks
Service was done fast and price was reasonable
The service tech was great and the car was finished quickly. I appreciated the lobby space was one in which I could work while I waited. We will be taking all of our cars for service to you guys.
My only complaint is that the steering wheel was sticky and felt dirty when I got back in my car.
Juan, my service advisor, was very kind, friendly, helpful, and professional. I was very pleased with the service he provided and will be happy to deal with him again in the future.
Some auto dealerships will clean the windshield and vacuum the inside of the car – – those extra steps are always very much much appreciated and it would be nice if Walla Walla Toyota added them to their basic service.
Thank you for the opportunity to comment. There’s no reason for a representative to contact me.
Juan was excellent service
This is the only survey I’m doing.
Thank you for taking care of the issue. I have been asking about the brakes when we get the oil changed, so maybe be sure that brake pad check is being done properly.
Nestor was very helpful and made the brake repair visit go very well ! Excellent service !
Oscar is the best. He is professional, nice and funny. Actually all of the service staff is great but Oscar stands out. please let him know how much he is appreciated. Thanks
Love Sarah and her team!!
Always appreciate the service at Walla Walla Toyota…
Austin and your staff are amazing. Our driver was also great. A Hispanic whose name I can’t spell. I would recommend your service department to anyone. I will be back. Jim
My only quibble is that no one thought to wash my car after the work was done.
The car reeks of gasoline. It seems like every time we have you work on it we wind up with a car that reeks of gasoline.
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