James did an excellent job all through the process
Happy with my service appt. All was well and finished when I was told it would be.
Very helpful and friendly person.
As always superb service and efficient
Dez was great, very responsive and always walking me through the options with perfectly timely communication and courtesy.
Great smile and friendly professional service! If she is new, you’re lucky to have her. I’ve had great service at your dealership for 11years. Thanks for all the help keeping my Toyotas running smoothly.
Zach was amazing and a pleasure to work with!
I recently brought in my 2025 Toyota Camry for a 10,000-mile service and was advised the wait time would be about 90 minutes. I also mentioned that my airbag malfunction light had come on that morning, and the service advisor assured me that the technician would check it after the initial service was completed.
Unfortunately, I did not receive any updates during my visit. About two hours in, I asked my service advisor for a status update but was only told that the technician was still looking at the vehicle. I later saw a technician deliver my keys back to the advisor’s desk, but I couldn’t locate my advisor to get clarification. After waiting an additional 40 minutes, I asked again and still wasn’t given a clear explanation or timeframe.
Overall, it took approximately five hours before I received accurate information and the service was completed. I truly enjoy my Toyota Camry—however, I do not enjoy the service experience I encountered during this visit. The extended wait time and lack of communication made the process frustrating, and timely updates would have greatly improved my experience.
James went over and above in his service by showing honesty and integrity. Thank you!
Answered my questions on part that was ordered, assured me oil change was done.
They didn’t wash my truck and made excuse not to check my transmission, truck doesn’t have power to go smoothly up an incline, it shift into lower gear and not a smooth shifts too.
He said these noise coming from the bottom is because there’s mud and maybe sand that gets into the joints, I disagreed.
Jimmy is your best employee.
Friendly, prompt informative
Tyler is the best. Cannot say enough about how great his customer service, communication skills are. I alway feel like I’m in good hands when Tyler is helping me out.
**** is amazing! Great communication and always makes the service experience seamless.
James kept us updated and informed on the progress of our Grand Highlander. He went totally above and beyond.
Jimmy is very knowledgeable, kind, and patient. I am happy to bring my vehicle to him!
Social