Zachery was pleasant, professional & very proficient…I will certainly recommend that family & friends patronize Findley Toyota
????????????
Randy was absolutely fantastic. His handling of my service process will create repeat customers.
My vehicle has had an issue for a while and has been overlooked by your service department. Trust is an interesting word because my trust has gone down with Findlay. Given wrong information, abandon shuttle service, people saying they’re going to do stuff and don’t. Not answering questions just giving trained responses, and returning calls in a timely matter, voicemail box full can’t leave message. I am trusting you with a $2500 repair, I hope it’s fixed.
Des was helpful and stayed late with me as the repair took longer than anticipated.
Thanks.
I'm satisfy with the oil change and tire rotation. But with the squeaking on the brakes, which is still there and it's getting worst. I was told to keep it clean of the dirt getting on it. Does that mean I have to remove the wheel daily and blow off the dirt? It has been checked several times now and this needs to be correct. Thank you for your time...
I like to thank the staff of Flagstaff Toyota, for their great work they done for me. I can count on them next and differently tell others tell others about what friendly ppl you all are. Thank you, Ms. Begay
Des has always been good to deal with. He is good at communicating what to expect and provides clear information. He's a really friendly person and I know I'll be treated well when interacting with him.
I am sincerely grateful for the careful professional and thorough maintenance I always receive at Findlay Toyota. Thank you!
**** is always so kind and thorough and explains every detail. Thank you :)
Service manager was very friendly and helpful in getting my service done. Kept me updated on progress of the job.
Amazing service as always!!!
Service writer
was completely confused and lacked computer skills . Asked me when was my last visit , response 2 months ago
No she said I haven't been in since 2024 November. She was looking at my 2008 tundra. She entered wrong vin. Info . Was rude , asked my date of birth, for what reason. This went on for 10 - 15 minutes. Haley was under trained uniformed of fondley standards and customer service. She said my service was going to be over 300 hundred dollars take several hours .For a oil change . Ill not hurry back for future work if I have to contend with her.
Thanks Zach for getting it done ! No notes
Randy completes outstanding customer service and he is very personable.
Thank him for making me feel comfortable. He is very easy to trust.
Hallie and the entire service team were wonderful. We were passing through from out of state and they serviced our truck in a couple hours without an appointment, WOW. Everyone was polite and helpful. Thank you…
Appreciate James' ability to have my vehicle serviced and get me in and out in a timely manner. Also the shuttle driver was very friendly and courteous. Thank you.
Des was thorough, clear, and kind. Very happy with communication!
Social