I feel completely confident every time working with ****.
Although the service department could not fix the issue nor could they diagnose it, John’s follow up call and text directed me to someone who could correct the issue
Michael was an excellent advisor and looked into every factor regarding the repairs that were needed. He kept me informed and went above and beyond to make sure the service was accurate. He is a great asset to have on your team.
James was very helpful and informative on the process of service. Thank you.
Always trying to up sale me every time I get service,two services ago they told me I needed a new belt well I still have the original belt on my vehicle nothing wrong with it on this vehicle inspection..REALLY
Hallie is very good.
Polite, timely, thorough.
Always a pleasure to take my business to Findlay's service department. Jimmy was professional and friendly. I appreciate the shuttle service as well. It helped make my life easier.
Thank you for your prompt and professional service
John is a lovely young man! So thoughtful, thorough, professional, and caring! I will always ask for him from now on!!
Friendly staff and the job was done in a reasonable time.
Very knowledgeable; followed thru on answering questions and things she promised to do.
Send to my email address please.
Everyone is always so kind and professional. That’s why I’ve bought all my vehicles from Flagstaff Findlay Toyota. Thank you!
I was happy that Findlay was able to schedule my oil change and maintenance requirement. I bought my Tacoma from Phoenix and didn’t want to risk driving so far with the required service light on. Thank you for doing a great job and including recommended services to be done at the next service.
My first Toyota. Damaged by Toyota service staff. Not 1 accident reported or done by me. So disappointed in my service this time. I hope they can fully fix the damaged they done.
Hallie Hepler has restored my faith in Toyota as a company. She found a warranty part and fixed the known faulty coolant bypass valve in my RAV4 fee of charge. I can’t express how much I appreciate her listening and hearing how upset I was to be footing the bill for Toyota’s bad part. She made it right and that means everything to me as a loyal Toyota owner.
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