The maintenance service was impeccable as always .???????? … More cookies though ..they go fast
Thank you to all Lexus time !
they did a terrible job fixing a big dent and now i have to bring it back and i live an hr away
Sebastian was super attentive and got me in and out as soon as possible!
Everything is good! Thank you so much ????????
Bill is always absolutely top tier and never misses. He is extremely reliable and makes me feel at home when I come to Keyes Lexus. Not to mention, I gave him a call the day before I needed the service on short notice, and not only was he able to take my car in the next day, but he also coordinated for it to be done in half a day. This guy is absolutely top-notch and irreplaceable.
Alejo is great. I was frustrated that many critical services weren’t included in my final 30K service under my pre-certified plan. Alejo explained everything that was needed. The finance guys need to be more up front during the time of sale. I was really upset but Alejo helped to manage my frustrations.
Was not happy with the service. Had to call financial and dealership back and forth. No one had the same information. Felt like i was a detective trying to figure out what was going on. All for them to hold the car for two days with nothing done because at the end of the day. Lexus doesn’t even repair the issue. Just told me at the end of the day, call this number to have it repaired at a different facility.
Danecia is super helpful, knowledgeable, and kind. She does a great job and I am grateful.
Fast, polite, very helpful in everything
Alejo was very accommodating
Great job on what he is doing.
Elda was very nice and informative. It was my first service appointment and she took me step-by-step. I was able to get an Uber super fast to get me to work on time. I got there before my appointment and there was a Hispanic gentleman that was super nice and helpful as well. Great service.!
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