Bill is the best, bottom line. He has a stressful job and manages to keep it simple in explanations, get it done when he says he will, and helps on fair price when able. The team at Lexus makes it an easier process than other places. Thanks. Mark
Elda was professional and very helpful in every question I had.
Thank you ????????
Elda was superb, second time she takes care of my appointment. As always extremely satisfied with her professional attitude.
Thank you
Elda Lopez has an outstanding customer service ! Very helpful, professional and clearly experienced. Thank you Elda !
Thank you Alejo Morales for great customer service.
Anthony was wonderful and went out of his way to make sure I was satisfied!
Yes I’m very happy servicing my vehicle with you guys and also happy to have Danecia as my service advisor thank you so much.
I’m berry happy with the servise with EIda
Bill was very thorough and provided excellent details and gave answers as to what was absolutely necessary to be handled now, and what was not so urgent. He has always been very courteous in the past as well as this experience, and he is excellent with followup. Easily the best service person I have worked with in my 50-plus years of driving.
Your app based quick pay option offered via text message is a joke and a waste of time. If you’re going to offer this you ought to make sure it works. It didn’t for me.
Alejo Morales is very kind and honest person.
Thank you
Bill has been my wife and my service advisor over 10 years(we each have a Lexus), and he is the absolute best. He takes great care of us, communicates with us and makes sure we leave satisfied, and that any issues are resolved to our satisfaction!!! Always 5 star????
My alignment was initially done incorrectly, and I returned my vehicle. Alejo apologized for my inconvenience and immediately contacted service tech Alex to address the issue. Alex immediately addressed the issue and corrected the problem. I was very pleased with Alejo’s service attitude and sincere effort to “make it right” for me. I was very pleased and satisfied with my service experience.
Bill is always great! Best service possible for years!
Alejo did a veery good job taking care of me and made the experience of servicing my car easier
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