Roberts Toyota Auto Repair Service

Quick service! All was good. Thanks again!!

Excellent great staff ????????????

Super nice guy! My vehicle was ready for me in no time.

He was very nice and quick at handling the paperwork etc.

Good

Fast and efficient with good communication.

Thank you for caring to ask. Staggs

Great job

Patrick, was very helpful and respectful. Thank you.

Roberts Toyota has always been very professional and always done an amazing job. Thank you.

He was very courteous and accommodating when we were inconvenienced the previous visit. He worked hard to make things right.

Merry Christmas and happy new year

Everything went well

Please redo the waiting area. It was crowded and no where to work while waiting.

The wait time was 2 hours too long.

Job was completed per my request. Larry is a pleasure to work with.

We were kept informed of all issues that were discovered. The phone calls and texts were appreciated.

Michael is the nicest, most professional service representative I’ve ever experienced! He’s always willing to help.

Larry Fee is always very professional and a pleasure to deal with.

I brought in my 2009 Prius for an oil change, tire rotation, and to have my touch screen looked at because it hasn’t been working. I dropped the car off at 1030am and I had to call at 430p to check and see if my car was ready to be picked up before closing. I was then informed that the touch screen was no longer working and would need replacing (which I already knew) but then when I asked how much that would cost I was then informed that it has been discontinued and cannot be replaced, and then was told I could come pick up the car. Patrick had already left by the time I arrived to pick up the car. So I had an oil change and tires rotated, and the engine air filter changed, and to be told that the touch screen that controls the air and heat in the car and gives all the battery information needs to be replaced but is no longer made and cannot be replaced and that I’ll have to purchase something after market. Then charged $311! This is the most I have ever been charged for such limited services provided and to be told that a car company has discontinued the part I need for my car to be fully functional. Not to mention that is took all day and I had to call to see if I could get my car. I am completely flabbergasted by this entire encounter