About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1608 reviews 63%
4 star 510 reviews 20%
3 star 54 reviews 2%
2 star 203 reviews 8%
1 star 191 reviews 7%
Review Us
Jeffrey M.
2 out of 5
2/5/2026
2 and a half hour wait for a tire rotation and I get that they have to drive the truck into the shop but they didn't have to adjust every aspect of my seat. Aside from that great service
Sarah F.
4 out of 5
2/4/2026
10/10, he was super kind and helpful, I had dozed off briefly in the lounge area (it’s been a week lol) and he was super gentle about waking me up to let me know that my car was ready to go, and showed me where it was parked. As a woman, it can be intimidating being at a dealership and having any kind of vehicular maintenance done, but I felt 100% at ease the entire time, even though it was just a routine oil change. He was wonderful ????
Susan F.
4 out of 5
2/3/2026
Everyone always treats me with special kindness whenever I bring my car in for service. As a woman who has had to take over maintenance of a vehicle in the past year I really appreciate it. Thank you
Marsha D.
5 out of 5
2/3/2026
Polite, efficient and professional. Thank you Chris!
Mani K.
5 out of 5
2/3/2026
So happy with the service. Definitely recommend Micheal.
Richard M.
5 out of 5
2/3/2026
Great job really appreciate the friendly people and great service.
Penelope L.
5 out of 5
2/3/2026
As always, great service
Brett B.
5 out of 5
2/1/2026
Thanks
Joann N.
5 out of 5
2/1/2026
Very pleased!
Robert B.
5 out of 5
1/30/2026
Larry is always so helpful and professional. Appreciate him and his team at Roberts.
W W.
4 out of 5
1/30/2026
Roberts Toyota is the only place to buy and service your Toyota!
Roshan S.
5 out of 5
1/28/2026
They are awesome
Gene L.
2 out of 5
1/24/2026
I’m learning about how things are carried out in TN. - I guess I should have asked what the insulation fee would be for the dash cams, but since it was a brand new item that could be answered by what your hourly rates would be with a guess at time required. - I did not look at my billing closely (with respect to my address). I’m learning that if I give my change of address to one area of Robert’s Toyota, that info is not connected to the separate billing systems. - I will be in this morning due to a problem with my LTA not functioning properly on the way home and requesting I come. - All in all, I am very pleased with my interface with Robert’s Toyota.
Michael R.
1 out of 5
1/24/2026
I’ve taken car in & this is 3rd time to fix extreme screech of brakes Tech says they can’t reproduce screech or find anything wrong. Happens when backing out of drive downhill. Wakes neighbors up. Sounds very loud like old dump truck with failing brakes. Jan Raburn
Charles S.
5 out of 5
1/23/2026
Very impressed with the Service Department.
Barry W.
5 out of 5
1/23/2026
Great service in a timely fashion.
James A.
1 out of 5
1/22/2026
Don't appreciate service recommendations that are not needed. Felt like they were trying to take advantage of me for the second time. Larry Fee didn't understand Svc contract and tried to add additional services. May NOT be back! This is the second time having trouble.
Armistead B.
4 out of 5
1/22/2026
Additional proposed service will be done later when we have more time.
Michael W.
5 out of 5
1/21/2026
They took good care of me. Was very happy
Dennis T.
2 out of 5
1/21/2026
Price too high

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.