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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1631 reviews 63%
4 star 514 reviews 20%
3 star 56 reviews 2%
2 star 204 reviews 8%
1 star 194 reviews 7%
Review Us
Wesley F.
5 out of 5
2/14/2024
Great service as always
Anita H.
1 out of 5
2/13/2024
They changed the front brakes on my van. I went in for the back brakes was making a loud sound. The van is still making a loud sound that coming from the back brakes. I took it to my auto mechanic shop. They told me that it was coming from the back brakes the whole time.
Jack L.
4 out of 5
2/13/2024
No worries. You will get a good review. I almost checked “yes” on the trade-in value. Thank you, Larry and all with whom I was pleased to interact.
Steve S.
1 out of 5
2/12/2024
After my service appointment my tire pressure light came on I check my tires and pressure and there is no problem with that. I feel like the tech do not properly reset the tire sensors after he rotated the tires. Also I received an email with 2 videos which I can’t comprehend or understand.
John C.
5 out of 5
2/11/2024
Very satisfied service department was very friendly and informative will definitely be back. The purchase of my Toyota a week ago was a great experience. Larry Campbell went above and beyond to help us. Will recommend Robert’s Toyota sales and service.
Mike B.
5 out of 5
2/10/2024
Larry Fee is always awesome!! I always trust what he says! He deserves a raise!!!
Bob L.
5 out of 5
2/10/2024
Thank you, great customer service !!
Steven L.
1 out of 5
2/10/2024
Why did you charge me a diagnostic fee for a broken antenna? The price was extremely high.
Steve R.
5 out of 5
2/9/2024
Very nice and professional. Very helpful with all dealings.
Mike M.
4 out of 5
2/9/2024
I was kept updated on status and was informed of upcoming specials for items my car will been soon.
Trina C.
4 out of 5
2/9/2024
I showed the tech about the glitch in the payment system. The amount was too low. I think it did not add a charge. Anyway, I wrote a check and it was all seamless. Just wanted your IT people to be aware. Thnx!
Alvin C.
5 out of 5
2/9/2024
Very satisfying.
Rebecca B.
1 out of 5
2/8/2024
The inside of my car (where you get in) was filthy. At least, return it to me the way I left it. I also had to go back inside when I was about to leave and find someone to change the "Maintenance Required" off.
Susan G.
3 out of 5
2/8/2024
Came in on Wednesday, oil change and appraisal on car, oil change went ok , can’t give appraisal on car until Friday ??????? Going to Franklin Toyota
Pamela K.
5 out of 5
2/8/2024
A fine job as always. Thank you.
Elizabeth J.
5 out of 5
2/8/2024
They finished quickly and Larry is very helpful at explaining things.
Carole W.
5 out of 5
2/8/2024
Five star service! Thanks y’all!!
Patricia R.
5 out of 5
2/7/2024
Love my RAV4! Service and sales at Roberts Toyota is A+++++¥¥¥
Don E.
5 out of 5
2/7/2024
Service was quick and efficient. Thank you!
Sarah J.
5 out of 5
2/6/2024
Great service

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