I thought my customer service man was named Jacob, but I could be wrong. He was very mannerly and professional. He advised me of each thing he was doing. He is a keeper.
Heidi was friendly and personable. She was quick to arrange an appointment time and tell me when my truck would be ready to pick up.
I am so glad you brought JJ Vickery onto your fine team. He raises the bar in terms of customer communication, customer service and pride in working for your team in Dickson. Having bought FORDS for decades, I am encouraged to see the Dickson Ford dealership continue to strive for 5 star excellence. My Ford vehicles have always been cared for at this location. At 76, I congratulate you and look forward to many years of Ford worthy service to come.
I was very happy with the service and the man was very nice
When you get $2000 worth of service done, y’all should at least take the truck through the wash and/or give the customer a Ford ball cap.
I would appreciate a written note summarizing the finds of the multipoint insp and the recommendations.
Heidi and Eddie have been outstanding to work with! They have been extremely accommodating and helpful to us as we've been broke down and stranded on our vacation. They have gone out of their way to try to get us back on the road. All of the staff that we've spoken to at Reiselman have been friendly, courteous, and helpful.
April Hunter is amazing with her professionalism. She always keeps us totally in the loop on the status of all repairs. She helps us every step of the way!
Heidi was awesome and very helpful!
Heidi was great. Ensuring everyone was taken care of to her fullest ability. Great service advisor.
Heidi has always been courteous and professional. It has been a pleasure working with her.
The service was great and very helpful to me to get it done at home. Thank you.
Great job! Heidi went above and beyond!
Jonathan did a great job and worked hard to help me solve my problems.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social