Great experience. Fast and reliable. I’ll be back????????????
Great job! Give him a raise
It’s obvious that Jonathan cares about customer service. He’s polite, professional and keeps customers informed on the status of the work on their vehicle.
I called ahead to your service shop to inquire about an oil change. The lady I spoke with was given my make, model, year and concern of paying $130 for an oil change at my dealership and states “oh no, ours is only $80 dollars” I asked how much for oil change and tire rotation and wa informed that the $80 dollars covered the oil change, tire rotation and other safety inspections, fluids, etc.
The gentleman who checked me out gave me a bill for $120+ and I asked why when I was quoted $80 and should be paying roughly $90 with taxes. He scoffed and said I can’t do it got that much with labor cost and was rude when I replied that the quote should match the price when he was rude when I explained the ladies quote. I asked for the service manager and was informed he isn’t there and then asked for his name and said that I only swapped dealerships because I didn’t want to pay $130+ and Nissan and he replied well we beat that. Is this really how you operate and allow your technicians to treat paying customers?
Service has been fine, the problem still exists. Will be bringing it back.
Awesome customer service! Waiting area is nice and clean.
I am happy that the maintenance gets done right away. Before when it was Beaman Ford I couldn’t get my vehicle in for maintenance. There was always about a two week wait.
Heidi was great , service technician SUCKED !
Jonathan was very easy to work with. He listened and explained all the services to me. Very helpful
Satisfied customer with polite and caring customer service.
Daniel was very helpful and knowledgeable and made my maintenance very easy.
Heidi always makes you feel welcome and appreciated. She is helpful and makes sure things get done right. We. Appreciate Heidi and her team!!!!
Heidi Winter is awesome.
Service took a long time and the labor rate is ridiculously exorbitant. The total I had to pay was equal to one months social security check.
Love the at home, SERVICE. He did an Excellent job on the service and time. I’ll be using them again thank You
Really great people to work with and they did a quick and very good job making it convenient on me
April is great and deserves a raise.
5 star service from Jonathan Taylor!
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