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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2890 reviews 69%
4 star 868 reviews 21%
3 star 91 reviews 2%
2 star 176 reviews 4%
1 star 181 reviews 4%
Review Us
Fred J.
5 out of 5
6/27/2025
Chanel did a wonderful job. The job was done way before she promised which is good and your driver for taking the customers around. He is excellent also thank you Fred J
Laura C.
2 out of 5
6/27/2025
No i was not satisfied at all with your services. First of all you told me that you thought the check engine light may be on because it was time to have our spark plugs replaced but you weren’t even sure. Then when we asked the quoted price to have them changed a thousand dollars is completely absurd and I’ll change them myself. Then you say that that rear shock is leaking and it’s covered under the warranty. We told you that the only thing you could do is whatever is covered by the warranty because your prices are absurd and we can take it to our normal mechanic for hundreds of dollars less. This is the third vehicle I’ve bought from Faulkner but it will be my last and I will not be bringing my vehicle in to be worked on by you or your staff ever again.
William T.
5 out of 5
6/27/2025
Shannon is great! He is helpful and concerned about your satisfaction.
James B.
5 out of 5
6/27/2025
The 10K service performed today on my 2024 Land Cruiser was quick and courteous. Couldn’t ask for anything more.
Justin K.
5 out of 5
6/26/2025
Working with Chanell was great. Thank you!
Grygoriy G.
4 out of 5
6/26/2025
Was very nice to got ask me abot trade in price on my car . This car in shop about two month for first year . You have great team of people in customer service . David Martini very good professional , very knowledge person . He did great service . Thanks
Marilyn N.
5 out of 5
6/26/2025
helpful and nice
Gail D.
1 out of 5
6/26/2025
Had asked about cleaning seats never got response I could use
Dawn M.
4 out of 5
6/26/2025
Shannon and his team at Faulkner Toyota completed my vehicle maintenance and state inspection in a timely manner. As always I was very pleased with my service appointment at Faulkner. I received quick updates on progress as well as completion. I highly recommend this Toyota service department.
Mary A.
5 out of 5
6/25/2025
Thank you
Richard D.
4 out of 5
6/25/2025
Dave was great, got the part I needed and had it installed quickly. Give that man a raise!
Gino L.
5 out of 5
6/25/2025
None
Igor M.
4 out of 5
6/25/2025
2025 SIENNA
Mohammed I.
5 out of 5
6/25/2025
Excellent
Allen W.
5 out of 5
6/25/2025
Faulkner will always be my go to! Quick and easy especially when you have a service advisor like Dave! Answers all of my questions and concerns and explains them in a way anyone can understand!
Lawrence W.
5 out of 5
6/25/2025
Job well done car drove great after the service
Amanda S.
3 out of 5
6/24/2025
David was kind na femme informed of what was going on with my car. He admitted the problem was weird and he had never seen it before. Tried to fix it right then and there but ultimately couldn’t and worked with me to set up an appointment to take a deeper look.
Aziz M.
5 out of 5
6/24/2025
Good job
Theresa W.
4 out of 5
6/24/2025
Chris was very professional and efficient. Kept me inform thru whole appt. Highly recommend Faulkner when purchasing and service my car.
Richard D.
4 out of 5
6/24/2025
My truck is not done but Dave is working on it. I appreciate his efforts

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