Service Center

Real Reviews From Verified Customers

Margaret H.
4 out of 5
7/25/2025
Faulkner Toyota is very lucky to have Shannon working in the service department. He’s an exceptional employee and is dedicated to his customers. He goes above and beyond to strive to make the customer extremely satisfied. He is polite, calm, funny, sociable, and extremely knowledgeable. He is a great asset to your company. I greatly appreciate everything he does to help me when I have an urgent manner for servicing or just a routine check up. Hats off to Shannon!! Job well done!!
Joan T.
5 out of 5
7/25/2025
Very satisfied
Waldemar L.
5 out of 5
7/24/2025
Quick fix Was surprised I am impressed!
Richard L.
5 out of 5
7/24/2025
Excellent service and well coordinated. Looking forward to returning. Thank you
Ulanbek J.
5 out of 5
7/24/2025
Cristhofer Montero and Brad Stout was outstanding, I am very happy with service of my truck, thank you.
Gail P.
4 out of 5
7/24/2025
Service was great. Hate the new AI phone system
James J.
5 out of 5
7/24/2025
Excellent service by professional people
John N.
5 out of 5
7/23/2025
Completely satisfied! Shannon took care of all service needs of my Toyota!
William G.
4 out of 5
7/23/2025
Appreciated your thoughts for our options
Robin F.
2 out of 5
7/23/2025
I brought in my rav4 for the battery clip recall. I was told that I needed to purchase a new battery or the recall could not be completed. What??!!! My battery still has lots of life left in it. I was feeling rooked. No discount was offered. In the end the clips were replaced and I signed a release form (which apparently many others have done as well because there’s a form for it.) So although the check-in process was smooth and wait time was reasonable, I was not feeling happy.
Melissa M.
4 out of 5
7/23/2025
Dave, Richie, and Brian are the only reason I still go to Faulkner Toyota. Their dedication to the customer is above and beyond. Everyone should follow their example. Dave in particular went so far above his job description when he saw some random woman videoing my son playing in the kids room. He told me immediately so I could get him out, and really appreciated him telling me.
Nydia C.
5 out of 5
7/23/2025
Thank
Robert A.
5 out of 5
7/23/2025
Dave is always very nice and the team looks out for the well being of my Rav-4
Mark O.
5 out of 5
7/22/2025
Shannon was great.
Jeffrey W.
4 out of 5
7/22/2025
Excellent service and explained everything about the service. Even asked if I wanted coffee as it was a new machine
Renee S.
4 out of 5
7/22/2025
Just wish it wasn’t so expensive!!
Jeffrey S.
5 out of 5
7/22/2025
Excellent communication and done when promised. Cris was great.
Neil S.
4 out of 5
7/22/2025
You don’t answer the phone I called to say great job!!
Edward S.
4 out of 5
7/22/2025
Jason Brown, from our first meeting was very helpful and professional. I look forward to having further business with Toyota and Jason alike.
Mohammed I.
5 out of 5
7/22/2025
Excellent

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