Service Center

Real Reviews From Verified Customers

Katharine D.
5 out of 5
9/17/2025
Everyone was great!
Christian L.
5 out of 5
9/16/2025
Good Job
Robert B.
5 out of 5
9/16/2025
Chanell was a great help
James M.
4 out of 5
9/16/2025
Always an excellent job! The prime reason I use Faulkner is because of Shannon
Makhina K.
5 out of 5
9/16/2025
The work is top-notch, and I highly recommend it.
Shawn S.
5 out of 5
9/16/2025
Shannon was a great help and kept me informed all the way on the repairs and when it would be ready to pick up
Joseph A.
5 out of 5
9/16/2025
Everything was handled very professional
Sharon B.
5 out of 5
9/16/2025
????
Mikhail N.
5 out of 5
9/16/2025
Ok
Mildred G.
5 out of 5
9/16/2025
Awesome ????????
Theresa B.
4 out of 5
9/16/2025
Chanell Lofton was just terrific! Very friendly, knowledgeable and very professional. She noticed that my inspection was passed due and I was able to get the inspection done with the routine maintenance while I waited at the dealership. As always a very positive experience. Thank you, Chanell, Car Care Team and Faulkner!
John G.
5 out of 5
9/16/2025
Very accommodating and a pleasure to work with.
Louis M.
2 out of 5
9/16/2025
1st I noted on the email please do not use the rear windshield wiper and of course you guys did, 2nd I’m surprised no recommendations for my car. And no car wash after service which I was surprised. Dealer told me that you guys do that with service.
Anthony J.
5 out of 5
9/15/2025
Good quality service
Anne M.
5 out of 5
9/15/2025
Shannon was great as always
Louise M.
4 out of 5
9/15/2025
Shannon is the best
Richard H.
5 out of 5
9/15/2025
Excellent work and customer service!
Kevin D.
1 out of 5
9/15/2025
Have to bring back 3 times to get all missing/ broken pieces that the body shop broke or forgot to put this is unacceptable for a Toyota dealership on my one year-old car I bought from Toyota how about if I take my doors apart? I’ll find a bunch of other pieces they forgot to put on or broke. I’m sure I’m looking for a lifetime of problems with my door locks window regulators due to the fact of the quality of work that you do at your shop.
Olatundji D.
4 out of 5
9/13/2025
I have been provided with a high quality service and the technician, mechanic and customer service agents went above and beyond to attend to me. I will always recommend your services. Thank you,
Robert M.
4 out of 5
9/13/2025
Everyone was exceptional. Starting with the employee who directed to the service area, to Chanell who was very personable and professional. I don’t seem to get that great service elsewhere these days. Thanks

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