Service Center

Real Reviews From Verified Customers

Cindy M.
5 out of 5
1/1/2026
Rich and his team did a great job!
Semyon Z.
1 out of 5
1/1/2026
Price for 1 tire $325.00 not acceptable
Roberto C.
4 out of 5
1/1/2026
It was exceptionally service I was completely satisfied and it wasn’t too long of wait
Michael D.
5 out of 5
12/30/2025
Excellent as always!
Marilyn A.
4 out of 5
12/30/2025
Very helpful due to air not right in tires
Dorothy Johnson.
4 out of 5
12/30/2025
Chanel was very kind & professional!
Deborah W.
1 out of 5
12/27/2025
I was charged $42.07 for parts. From what I can gather from the report, it does not appear that anything was replaced. To which parts does the $42.07 refer? My tires were not rotated, so I was told that I was given a discount of $30, but then I was charged $197.75. I was sent a refund of $60. Honestly, at this point I can’t tell what I was charged for. I came home and found a coupon for free service, which sadly I didn’t take with me. I am not sure that I will be bringing my Toyota back to Faulkner for service.
Jeffrey W.
5 out of 5
12/27/2025
Kept me posted about everything and was very pleasant to deal with. I love this service department
Janice B.
3 out of 5
12/27/2025
Good service
Earica F.
4 out of 5
12/27/2025
Ms. Chanell Lofton was very pleasant and helped eased my stressed. Knowing how to communicate with people and being honest goes a long way and I hope she is told how valuable she is to the team. Again I truly appreciate Ms. Lofton for helping me today. Thank you
Stella S.
5 out of 5
12/27/2025
Thanks for the service, and taking care of removing the accidental emissions test from the bill!
Faizullah R.
1 out of 5
12/24/2025
The issues is not fixed. Its embarrassing for toyota that can't fix it
Mohammed I.
5 out of 5
12/24/2025
Excellent
Artur Q.
5 out of 5
12/24/2025
The best
William D.
4 out of 5
12/24/2025
Stefanie handled my vehicle needs perfectly!
Michael V.
5 out of 5
12/24/2025
Good communication, gets it done very patient.
Timothy V.
4 out of 5
12/23/2025
As always, a great value added experience with regard to customer and vehicular service.
Thomas K.
5 out of 5
12/23/2025
Service team is professional and friendly I would highly recommend Service today is worth more than what I pay thankfully
Mark O.
4 out of 5
12/23/2025
Shannon is great
Marvin G.
3 out of 5
12/23/2025
This visit was a second visit for a balancing and tire rotation work done in Nov 2025. The out of balance worsened after the visit, but was not immediately apparent and was corrected on this Dec 2025 visit.

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