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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2916 reviews 69%
4 star 879 reviews 21%
3 star 96 reviews 2%
2 star 176 reviews 4%
1 star 181 reviews 4%
Review Us
Robert S.
2 out of 5
11/8/2023
Disappointed
Utkir A.
5 out of 5
11/8/2023
The service which provided was excellent . And I am appreciated service provided by Cristofer Montero.5 stars!
James M.
2 out of 5
11/8/2023
They didn’t wash the truck when they were done. Which I specifically asked for. Other than that everything was great
James E.
5 out of 5
11/8/2023
Shannon did a great job!
David P.
4 out of 5
11/7/2023
I trust my car with Faulkner
Katherine S.
5 out of 5
11/7/2023
All went well I am completely satisfied.
Thaddeus D.
5 out of 5
11/4/2023
????????????
William W.
3 out of 5
11/4/2023
Phone communication needs to be improved
Henry S.
3 out of 5
11/4/2023
Great service! However, regarding this survey: the message stated you were asking me one question…but then asked more than one lol
Karen G.
3 out of 5
11/4/2023
Something wasnt done and I came back into the shop and he attended to it right away.
Connie C.
5 out of 5
11/4/2023
Shannon is a excellent service advisor. Making I have no questions and i **** Completely satisfied. Excellent person.
Raymond M.
1 out of 5
11/4/2023
I brought the car in at 9;45 and waited until 12 to find out that my appointment was lost. So asked for my car to be able to go to work.
Maria W.
5 out of 5
11/4/2023
Will do
Kevin H.
1 out of 5
11/4/2023
I’m a little disappointed that less than 12 hours after my vehicle was serviced, my TPMS light came on. I’m fully aware of the effect that ambient temperature has on tire pressure, which is why I specifically told my service writer that I had slightly low pressure on one of my tires when I arrived. If a thorough check was in fact completed, the tire pressures should have been adjusted to compensate for the temperature. Wondering if the technician was spending more time looking for something to charge me for (like a 9K mile old cabin filter)…
Mar Q.
5 out of 5
11/4/2023
I approve the nice work on my car. Thank you!
Stephen P.
5 out of 5
11/3/2023
Thank you for everything
Andrew S.
3 out of 5
11/3/2023
Somehow you managed to switch me from miles per hour to kilometers per hour. I have it sorted out now
Luba Z.
5 out of 5
11/3/2023
The service is always excellent I am happy Thank you to everyone who worked on my car
Joseph M.
5 out of 5
11/3/2023
Great service at Faulkner. Friendly service, answers your questions will always useFaulkner for all our service. 10 stars for Faulkner
Tatyana A.
5 out of 5
11/2/2023
I am happy with Faulkner Toyota service. It was very professional, polite and expedite . Will recommend to my friends.

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