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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2916 reviews 69%
4 star 879 reviews 21%
3 star 96 reviews 2%
2 star 176 reviews 4%
1 star 181 reviews 4%
Review Us
Christopher C.
3 out of 5
11/10/2023
Ask your consultant and assistant manager of my unpleasant experience.
Beverly H.
5 out of 5
11/10/2023
Both Francois and Richie were knowledgeable and helpful.
James C.
2 out of 5
11/10/2023
Generally I was satisfied. Do think it was better to go to the desk inside to interact with agent. Will definitely continue to come to Faulkner Toyota
Dan S.
4 out of 5
11/9/2023
Cristhofer explained everything step by step with what was done and what the next steps will be to restore the issue with the car.
James R.
1 out of 5
11/9/2023
Did not address tailgate issue.
Martin O.
5 out of 5
11/9/2023
Thanks. I very satisfied.
Mark S.
5 out of 5
11/9/2023
Ok
Karen G.
3 out of 5
11/9/2023
Shannon ensured the issue was resolved
Jose T.
5 out of 5
11/9/2023
Tha service associate Francois is coutreous n efficient. He kept me updated on the progress on the service of my car. The service was completed an hour earlier than promised. Excellent customer service from the service team. Thank you.
Patrick H.
4 out of 5
11/9/2023
Overall, had a great experience, everybody was friendly and super amazing. The only problem I have is that they had promised to put some self tapping screws in my cupholder so I could attach a front vanity plate to my car, and then no one did.
Iris B.
4 out of 5
11/9/2023
I have told everyone numerous times I don’t know how to do a google or Facebook survey and I don’t want my name published. I am happy to do an old school survey sent on email. If there are any other surveys please let me know. Thanks much! Iris B
John M.
4 out of 5
11/9/2023
Professional friendly
Hermenegilda S.
5 out of 5
11/9/2023
Great job thanks
Maureen R.
5 out of 5
11/9/2023
Shannon is the best!! Always helpful, knowledgeable and kind. My dad thought highly of him all the years he brought his car in for service.
Robert B.
5 out of 5
11/9/2023
Always great service
Thomas S.
5 out of 5
11/9/2023
All work was begun and completed on schedule. All of the staff were very helpful and friendly. Great experience!
Anthony F.
4 out of 5
11/9/2023
Shannon the best he solves my problems.
Joan P.
5 out of 5
11/9/2023
Thank Chris for a great experience. Thorough explanation and video. Chris has great interpersonal skills
Suzanne O.
5 out of 5
11/9/2023
My first time working with Shannon, he did a great job.
David O.
5 out of 5
11/8/2023
The service was quick and the price was satisfactory

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