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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2915 reviews 69%
4 star 878 reviews 21%
3 star 96 reviews 2%
2 star 176 reviews 4%
1 star 181 reviews 4%
Review Us
Mary P.
5 out of 5
11/29/2023
Like I said before, Brad is always helpful and trustworthy with regard to the upkeep of my car!!!
Joseph W.
3 out of 5
11/29/2023
Tire pressure light is going off, despite pressure being at or 1 psi below preferred level
Shawn S.
5 out of 5
11/29/2023
Always have a good experience when I have the car serviced here
Daniel H.
4 out of 5
11/29/2023
Welcome
Terrence M.
5 out of 5
11/29/2023
Very professional
Michael P.
4 out of 5
11/29/2023
Service was great but I tried to change the phone number on file and text messages are still going to my wife.
Wendy G.
5 out of 5
11/29/2023
Very pleased with Shannon’s genuine guidance of our concerns.
Vamsi Krishna.
5 out of 5
11/28/2023
Thank you very much for the quick turnaround.
Colleen M.
5 out of 5
11/28/2023
Great service
Jeffery B.
4 out of 5
11/28/2023
Thanks for everything. The shuttle service not running after 1pm is disappointing because most people work from during that time. Please let management know that this time change in the shuttle is not cool.
Vincent J.
2 out of 5
11/28/2023
I really like the employees out there. Their attitude was really good towards all the customers. If they have given a carwash I will would be fully satisfied with my first service out there.
James T.
5 out of 5
11/28/2023
Always great service
Benny N.
2 out of 5
11/28/2023
Overcharged, very bad customer service, front end lady acted discriminate. I have rethink whether to go back there next time or not. Totally unsatisfied.
Thomas G.
2 out of 5
11/28/2023
Two hours in the waiting room for a simple oil change is just not right. I couldn’t address any other issues on my vehicle because I had to get back to work. I will not return. Thank You
Susan P.
5 out of 5
11/28/2023
Friendly and fast service. Comfortable waiting area.
Lynn F.
4 out of 5
11/28/2023
Shannon is an excellent employee. I have bought two cars from Faulkner and have dealt with Shannon for many years. One of the reasons I continue to come to Faulkner because I trust Shannon and feel I get excellent service from your mechanics
Mumina A.
5 out of 5
11/26/2023
Thanks to the craftsmen for the good quality work, special thanks to all the workers, friendly pleasant smiling faces. Thank you for the cleanliness
Francis M.
4 out of 5
11/25/2023
The appointment was easy to set up. The check in person was clear and polite. The waiting area is is comfortable. and the service was fairly quick.
Robert M.
1 out of 5
11/24/2023
The steering is slightly off
Thomas M.
5 out of 5
11/24/2023
The warranty work was completed on time and the vehicle looks great. The loaner was excellent. Professional operation. Rich is easy to deal with and thorough.

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