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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 69%
4 star 878 reviews 21%
3 star 96 reviews 2%
2 star 176 reviews 4%
1 star 181 reviews 4%
Review Us
Talant N.
5 out of 5
12/29/2023
everything was great
June M.
4 out of 5
12/29/2023
I love Faulkner never any problems
Stephen H.
5 out of 5
12/29/2023
The work done was of exceptional quality. I really appreciate the attention to detail.
Teona C.
4 out of 5
12/29/2023
????????????
Richard M.
4 out of 5
12/29/2023
Shannon has been my service advisor for almost twenty years. He goes the extra mile time and time again. He's the best hands down!
Ronald C.
4 out of 5
12/29/2023
Chanell was great—always communicating with us on a timely basis when issue arose. To no fault of hers, we did have frustration with broken or missing parts that caused the repair to last a couple of days instead of a few hours. Luckily we had another car at home to use.
Lynda M.
4 out of 5
12/29/2023
Faulkner Toyota is the greatest
Ludivico P.
5 out of 5
12/29/2023
He was very helpful ?????
Mario M.
5 out of 5
12/29/2023
I am very satisfied with the work done on my vehicle and also with the treatment and service received, I am grateful to Rich for the attention and good services provided, once again thank you very much.
Danyelle R.
5 out of 5
12/29/2023
I’m grateful for whoever serves me that you guys are always so kind to me! Thank you for all that you do!!
Imeda M.
5 out of 5
12/28/2023
Thank you for your service and professionalism!
Rebecca S.
2 out of 5
12/28/2023
Inconsistent service. I was quoted $466 for a windshield and two weeks later quoted $1,026. I found someone else who only charged me $360 and came to my house. I was also quoted $160 to replace the mirror on the passenger side. I found one on Amazon, same day for $39 and popped it in myself. So essentially you’re charging 3xs (+75%) to pop in a $39 window. In this economy, I can not afford to pay double or triple the price of service upon everything else that has skyrocketed. I would have appreciated if you would look out for struggling customers and been real about the pricing and other options. Luckily I received some good advice after asking around. I love your customer service though, everyone is very nice.
Cathie F.
4 out of 5
12/28/2023
I don't particularly like all these questionnaires from you. I only do it so the hard working people at Faulkner Toyota don't get in trouble with corporate. What a shame. Ive been a customer for decade. These questionnaires are burdensome
Malokhat M.
5 out of 5
12/28/2023
Good
Bryan A.
5 out of 5
12/28/2023
It went great.
Sean D.
5 out of 5
12/28/2023
Wonderful experience
Dawn M.
5 out of 5
12/27/2023
Fast and quick service. Super friendly. Would recommend for your service needs.
Megan R.
5 out of 5
12/27/2023
Quick and easy service!
Harshkumar P.
2 out of 5
12/27/2023
dd
Lisa S.
5 out of 5
12/26/2023
Quick service!

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