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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2880 reviews 74%
4 star 776 reviews 20%
3 star 51 reviews 1%
2 star 116 reviews 3%
1 star 89 reviews 2%
Review Us
Veronica E.
5 out of 5
8/3/2025
Jake is a great person to work with.
Tomas O.
5 out of 5
8/3/2025
A job well done for sure!
Vincent F.
4 out of 5
8/3/2025
???????? Jesse is great!
Vispi S.
5 out of 5
8/3/2025
Hector provided outstanding customer service. He went the extra mile and made this a very pleasant experience!
Eduardo R.
5 out of 5
8/2/2025
Okay,nice service
Angel E.
5 out of 5
8/2/2025
Jessie, was very helpful and made things go very quickly. Jessie is friendly and make you feel welcomed and answers your questions and made sure I was taken care of. Would definitely go back to Lexus at Valencia and have Jessie take care of my Vehicle.
Michael N.
3 out of 5
8/2/2025
Jake did a great job.
Robert H.
5 out of 5
8/2/2025
Hector did a great job!
Lynn T.
5 out of 5
8/2/2025
Great customer service from Hector. Glad he's my new service representative.
Luis R.
5 out of 5
8/2/2025
Héctor was really professional he answered all my questions and yes I will keep talking my car to get service with him thank you Hector Lopez for everything
Nelly P.
5 out of 5
8/2/2025
Jesse was very good
Waymin Y.
5 out of 5
8/2/2025
Jesse is always very helpful and provides excellent customer service!
Hector L.
5 out of 5
8/2/2025
Jake was awesome! Super friendly and welcoming. Definitely going back to see him next time.
Andrew S.
5 out of 5
8/1/2025
This was my first time having my car serviced through jake. He was very professional, knowledgeable and helpful. Great addition to the team.
Verneta M.
5 out of 5
8/1/2025
Job well done
Karen G.
5 out of 5
8/1/2025
I am completely satisfied with my recent service appointment at Lexus. Hector Lopez provided outstanding service—he was professional, attentive, and kept me informed every step of the way. I truly appreciate his dedication to customer care.
James T.
5 out of 5
8/1/2025
No comments
Saul M.
5 out of 5
8/1/2025
Fast and very friendly staff hector was great
Deborah T.
5 out of 5
8/1/2025
Thank you
Abiodun K.
5 out of 5
8/1/2025
You guys took good care of my car and very professional.

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