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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2901 reviews 74%
4 star 783 reviews 20%
3 star 52 reviews 1%
2 star 116 reviews 3%
1 star 90 reviews 2%
Review Us
Mark D.
5 out of 5
7/19/2023
Scott has always been great to me. He explains everything. Excellent Customer Service.
Brenda M.
5 out of 5
7/17/2023
All positive experience
Paul J.
5 out of 5
7/16/2023
Very quick service !
Joe G.
5 out of 5
7/15/2023
David was exceptionally professional and engaging. Update on car status was timely and he had great follow-up.
Nancy F.
5 out of 5
7/15/2023
David was very polite and caring of my needs. H explained everything in details and I would definately go back to him for service.
Toi B.
5 out of 5
7/15/2023
No Survey Needed I only use Scott for my services as he is very responsible, dependable and professional. When he is not available, my#2 guy is Brian in service. I hope I spelled his name correct. That’s my team????????????
Sasha R.
5 out of 5
7/14/2023
Great customer service! Great personal care
John L.
5 out of 5
7/14/2023
I an satisfied with the service
Jayson K.
4 out of 5
7/14/2023
Service had issues. Senecca was fantastic.
Manuel A.
5 out of 5
7/14/2023
David was great, thank you very much for your help.
Teri C.
5 out of 5
7/14/2023
Scott was my service writer and he was amazing as always. Thank you so much for keeping my car at its best.
Joanne D.
5 out of 5
7/14/2023
Very satisfied with everything
Noe L.
5 out of 5
7/12/2023
Edward was fantastic as always and never fails to give a great experience with Lexus.
Julia R.
5 out of 5
7/12/2023
Great, friendly, and prompt service from Robert.
Juan E.
4 out of 5
7/10/2023
Senecca was very helpful, I appreciated that she took the time to stop in and check if we needed anything while we waited for our oil change.
Rameshchandra P.
5 out of 5
7/10/2023
Satisfied
Anthony P.
2 out of 5
7/10/2023
Going on 4 hours to get a ride to pick up our car!!!!!
Judith M.
5 out of 5
7/10/2023
Great personal service. Thank you
Lani F.
3 out of 5
7/10/2023
You have untrustworthy people working in your service department. I can’t trust leaving my car for service at Keyes Lexus of Valencia.
Sandra P.
4 out of 5
7/10/2023
Will do.

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