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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2899 reviews 74%
4 star 783 reviews 20%
3 star 52 reviews 1%
2 star 116 reviews 3%
1 star 89 reviews 2%
Review Us
Tunde O.
4 out of 5
12/15/2023
I will be expecting the survey
Laura V.
5 out of 5
12/15/2023
Edward is a excelente customer service thank you
John P.
1 out of 5
12/15/2023
Service time was 2 hours and 30 minutes . Too long
Christian B.
5 out of 5
12/14/2023
David is always a great help and very professional!
Maria F.
5 out of 5
12/14/2023
Will do
Robert R.
5 out of 5
12/14/2023
Edward is great at his job. He’s easy to work with, communicates well and I always leave a happy customer.
Albert L.
5 out of 5
12/14/2023
Edward provides excellent customer service at the highest level of professionalism. He is courteous and thorough in ensuring the service was performed correctly.
Melinda R.
5 out of 5
12/14/2023
As always, excellent service from Scott!
Mariafe S.
5 out of 5
12/14/2023
Best service consultant I’ve had in all my years with Lexus.
Darlene T.
4 out of 5
12/14/2023
Yes I was satisfied but not what the expense in my diagnosis over and all please
Euginia W.
5 out of 5
12/14/2023
Edward always takes really great care of me and I love my Lexus?? Thank you for a professional friendly accommodating experience ????????
Mariela M.
5 out of 5
12/13/2023
Edward was very helpful and knowledgeable, definitely recommend.
Veronica H.
2 out of 5
12/13/2023
I resent the remark “We don’t normally wash non-Lexus cars. But do you want us to wash your car?” They’ve always automatically done that for me in the past. I felt that was condescending and rude. Why wouldn’t that be a regular part of your service now?
Catherine L.
5 out of 5
12/13/2023
Brian is the best! He's professional, yet personable and funny. He always says he is there for his customers and is. Thanks Brian!
Andrew B.
5 out of 5
12/13/2023
Thank you!
Cindy G.
5 out of 5
12/13/2023
Wonderful costumer service by David.
Dana B.
5 out of 5
12/12/2023
Senecca is an outstanding service advisor and all around engaging person and professional.
Janine P.
4 out of 5
12/12/2023
Edward is fabulous!!!!’
Bob D.
5 out of 5
12/12/2023
David was great, as usual!
Seg Edward.
5 out of 5
12/12/2023
Great service!!!

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