Bryan Stover gives excellent customer service I feel respected and I would buy my third Lexus because of the amazing service.
Veronica
very professional,kept me updated on my car
edward is always helpful when it comes to my car needs, edward makes me feel at ease when my car is with him !
Thanks Bryan for a job well done. Your excellent service is greatly appreciated.
David Ventura is always stellar at accommodating my needs for my vehicle and with a clear comprehension of what is being done and what needs to be done for my vehicle. 5/5 stars anytime I work with david
Senecca is wonderful. Excellent service as always.
Par Excellent.
Very well taken care of.
Bryan demonstrated exemplary service from time of arrival to completion of services rendered on my vehicle. Thank you!
He is honest and trustworthy
Amazing experience with him!
Had really good first experience with Bryan and your dealership
Edward is the best service advisor. He is always so nice and informative about my vehicle .
Excellent customer service
Great experience as usual
Always a pleasure working with edward. Quick, no fuss. Thank you.
Great customer service from David
I received a text that my vehicle was ready but also included a $9,000 service noted in RED. This needed a phone call prior to sending this text. I immediately called Lexus twice and could not get to Bryan for the explanation. He eventually called back an hour later and I requested he speake with my husband which he said he would contact him. My husband never was called. We then both went over to see Bryan and he basically said it was required to put this info and it's in RED bc people don't take them seriously when they are yellow. This amount of service needed a phone call, which I said to Bryan. I've been a loyal customer to Lexus and this was not a good experience experience. I left there wondering if I I should consider another vehicle.
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