Bryan is my favorite advisor. He always takes care of me and I have recommended him several times to friends and family.
Amazing customer service from Edward ! Will keep on coming back
Edward is always professional.
David was great. So was the other gentleman that helped me when i first got there and the he was the one who gave me the loner vehicle. Both employees were very helpful and fast to get me and my 7 year old twins out of there fast. Thank you!
No communication of what’s going on with my car. I was told it would take 1 hour, instead took 15 hours and I had to call to figure out what was happened
David is very knowledgeable , patient, understanding, and a great Service Advisor.
The amount of time for oil change has gotten worse. Why?
Did not get a checklist on complete inspection of my car.
As always, David is great. Keeps me updated and did everything to make my Lexus scheduled Service a good experience.
David was very respectful and friendly. He arranged for my ride home and back so I don’t have to wait. He gave me a thorough report on the condition of my car.
Everything was great.It was very Nice that my car was brought across the street saving me from walking back. Service was very quick.
We like the complimentary Sirius XM that we receive from Lexus. We would like to receive as many months of free service as possible. We live in the antelope valley of california and radio transmission is very bad. Sirius is a pleasant surprise. Thank You
Senecca is always very professional and efficient!
Seneca really went above and beyond to get my vehicle ready that day.
I live in San Diego and drove up to Valencia for a customer meeting when I got the tire blow out. She ordered the tire and had it installed same day and even cleaned my car!!!
Big Thanks!
We are always happy to see Edward. He’s a great guy and explains what we need to know about the service we are getting for our Lexus.
Edward is the reason we continue to return to this location for service. He is courteous, respectful, knowledgeable and makes sure we “experience amazing”. Thank you, Ed! Keep up the great work!
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