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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2893 reviews 74%
4 star 782 reviews 20%
3 star 52 reviews 1%
2 star 116 reviews 3%
1 star 89 reviews 2%
Review Us
Aaron K.
5 out of 5
9/21/2024
Edward is ALWAYS the best. He talks through my service and makes sure my wait is managed. Great employee. Don’t lose him.
Charles O.
5 out of 5
9/21/2024
Good guy. Very helpful
John P.
5 out of 5
9/21/2024
Bryan Stover was extremely knowledgeable and helpful. He made the entire process smooth and seamless. Not to mention, he’s extremely personable and easy to talk to! I will definitely be bringing back my car for any and all other services that I need! Thank you Bryan and the Lexus of Valencia Team!
Janet C.
5 out of 5
9/20/2024
Excellent service. Ed is very knowledgeable and helpful
Andre B.
5 out of 5
9/20/2024
None
Warren M.
5 out of 5
9/20/2024
Service was with Scott, he was great
Carlos A.
5 out of 5
9/19/2024
They did a great job and were very friendly.
Jorge R.
5 out of 5
9/19/2024
Good service.
Shawn B.
5 out of 5
9/19/2024
Edward made this repair service experience super comfortable and quick. Thank you foe being the BEST!
Kristine W.
5 out of 5
9/19/2024
Brian is the best!!!
Steven O.
5 out of 5
9/19/2024
Job well done!
Sophia C.
5 out of 5
9/19/2024
Very professional and thorough.
Margaret C.
5 out of 5
9/18/2024
Pleasure to work with
Natalie P.
5 out of 5
9/18/2024
Excellent service by Brian
Sheldon G.
5 out of 5
9/18/2024
Everyone was great.
Lance H.
5 out of 5
9/18/2024
Bryan Stover is very professional, informative, polite and friendly, calls and keeps me updated on the service progress, always ask if I need a ride to and from service appointment. Thank you Lance H
Nabeel M.
5 out of 5
9/18/2024
Best customer service from Edward as always
Samuel B.
3 out of 5
9/17/2024
Had great experience and great customer service
Lesley B.
5 out of 5
9/17/2024
I have been taking my car into Lexus of Valencia since I bought it in 2020. I truly think that having Seg Edward Simeon as my service manager has been a wonderful thing. I feel like he listens to concerns and that my car is in good hands with him there
Amanda G.
5 out of 5
9/17/2024
Great service

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