Jesse was very professional and had my car done on time!!
Jesse was great as always! Thanks for taking care of us!!
We are very satisfied with the service done by Jesse Colon. We will always bring the Lexus to Lexus of Valencia and to Jesse Colon.Thanks.
Thank you, Jesse, for your exceptional customer service! I am 100% satisfied with Jesse’s professionalism and service knowledge. I will definitely return to Lexus of Valencia for all of my service needs!
Cole provided outstanding customer service. Great hire!
The invoice is not itemized. I was charged over $800. I would like to know what I paid for. What was the actual cost of parts and the related labor?
Great experience with Keyes Lexus. Cole was very receptive to all my needs and kept in constant communication throughout my experience. My car was returned to me sparkling clean and ready to go. Cole went above and beyond. Thanks again Keyes of Valencia, and in particular, Cole Schwartz.
Gil was very professional and very knowledgable when explaining my vehicle maintenance schedule.
He’s amazing, wonderful service
I was at Keys Lexus twice since I moved to the west coast and Jake has been the person that has assisted me
He goes above and beyond to provide excellent customer service
Is always polite and kind
Definitely makes a service call an actual pleasant experience
Thank you,
Sherry W
Jake is a very great guy who understands my needs. He’s knowledgeable and dedicated. 5 stars
Jake is friendly and welcoming. He takes the time to explain the options and doesn’t pressure you to make a quick decision.
Your shop manager was also great and very accommodating. Appreciate the efforts all around.
Cole was absolutely amazing. He made sure that I was taken care of and secured a rental car for me. He was very helpful and explained to me in depth about the services that my car needed. When my car was ready for pick up, he texted me right away. It was a pleasure having for my service agent.
Jacqueline Holmes
Jake Melonas was great! Totally felt in good hands with him!
Thank you for your continued great service Jesse Colon.
I look forward to completing your survey to share about your wonderful customer service.
Jesse as always goes above and beyond to assist me and ensure everything is taken care of I appreciate his kindness and patience.
Excellent customer service
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