Thank you for being timely and professional
David Ventura is an asset to Lexus of Valencia.
Friendly and efficient Service Consultant.
Scott has retired?
Jesse Colon was very efficient and informative
Thank you
I had a great experience and Edward is fantastic
Jessie is very helpful and always keep us updated . Very pleased with the service provided by him .
I mentioned I have an auto service contract which may offer potential coverage and he did not help with this.
I would have liked him to review my coverages. Now I am going to have to do this on my own.
Edward was prompt, courteous, professional and respectful!
Seg was great. I would rate him a 5!
We drove over hour for this service and picking up a key. We were told we got the wrong key while we were driving home. The rep called us very concerned for himself and his customer who was picking up the key he handed us by mistake. There was no worry for him to make things right for us. It was very disrespectful the way the call went. To put it in more perspective, I had a car of 5 people all eager to get home (one had an event planned already) and we were already 15 to 20 min away from the dealership. The rep was distraught as I made suggestions that help us, he said he would figure something out, but we have yet to hear how it's going to work out.
It was easy done and done on a time
Excellent service all around. Professional, courteous, and efficient
Satisfied wih the service adviser Mr Edward Simeon
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