Very difficult to schedule service. Call service had me on hold for extended period. After being transferred to service I was again put on hold with no success. To several calls to eventually get it scheduled. Something has changed at Toyota of Terre Haute
Great and Friendly service
Polite, explained service, done in timely manner.
Fast and friendly experience
Thank you, the addition of the running boards just made a gorgeous Tundra even more gorgeous.
I was under the impression that to get the free oil change and tire rotation I had to get it where I bought it. Made 1 appt and after driving 55 mi they said they had no record of it another trip just for tire rotation took longer than your whole service. #2 tried for 2 weeks for appointment for oil and tire never got. 1 call to T.H. Toyota and my appt. was scheduled within 1.5 days. Total time for complete service from driving in to driving out was 40 min. That is checking in, complete service explanation of everything done answered all questions and pulling away. Kind, courteous, fast, professional service!
I definitely will give you a highly satisfied with your service... ratings.
Barb i know its not your fault but my truck somehow ended up with a small dent and red paint transfer on my passenger side front fender. Upon check in video review there was no red paint transfer seen. Just curious does josh the tech have a red tool cart or box? I will find out ,or maybe it happened after truck was put back on lot. Maybe building cameras caught it on the out side. Nevertheless i wish to be compensated for the minor damage.
Fred and his team went above and beyond to get my car back on the road …feed was very helpful in taking care of getting parts and answered all questions I had for him
Barb and other service manager in there were both awesome and helpful
I liked the update as service went along. I also liked the visual walk through
Thank you for getting my car in quickly and being so nice.
Having service done at Toyota Terre Haute is always a good and comforting experience. Katie Lambert is a pleasure. My questions are always answered and I always leave satisfied. Thank you
Barb is friendly and very helpful.
Katie was able to change my appointment to get my vehicle serviced before I started my road trip. I am immensely grateful for that.
That s the essence of customer service.
She did great!!!! Very friendly and helpful! Thank you!
Just really pleased with the service and the promptness of getting things taken care of. Definitely will be coming back..
I really appreciate the assistance I received
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