It was done in less than an hour including installing a backup light that was burned out.
Customer service representative was efficient.
Very Happy with service. Super friendly!!
Evaluation was efficiently done. I don’t like outcome- that it is over $1900 to replace that unit. Not worth it and wish cars could still be simpler and not have all this fancy computerized components. But that is not the service department’s fault. They gave me a diagnosis and an estimate in expected time period.
Done well in a timely manner.
The recall was fixed quickly and I was in and out in no time. Thank you!
Reasonable time for diagnosis and a fair estimate was given. Parts are being ordered for a return appointment to complete the work
James is the kindest person that’s ever worked there! I have been in several times in the last year or so and that young man is always happy, friendly and has excellent customer service skills. Give him a raise he deserves it! Thanks James!
When I scheduled the service I tried to tell the service rep on the phone that this scheduled maintenance did not have a scheduled oil change, but ge insisted it did. Then when the maintenance appointment was done today the lady in service looked ot up in our maintenance history and said I was right, that it was done the last visit and was not needed until next appointment but it had already been done at that point and had to pay for it. Wasnt pleased with that.
Barb really took care of everything. She kept me informed on what was going on making my experience with the service department a pleasant one.
I’ve been bringing my Toyotas to Terre Haute Toyota for years. I have three of them. 2003 Celica GTS, 2017 Rav 4 Limited, and a 2024 Highlander Platinum Hybrid. There is also a1989 Supra Turbo in the garage, but it has never been to Toyota of Terre Haute. After all the years of service there has been only one issue and it was resolved without question.
Everything was clearly communicated and handled professionally and efficiently.
All went great when getting my truck work done! Thanks!!
Thank you for the service
Very satisfied with the service on camry
I had a break problem and they fit me in the same day and gave t it taken care of. Friendly and professional.
It started raining while we waited for our car. When we got in it to leave the seats were wet and the windows were down. Other than that it was ok
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