Wish they could find the problem with the brakes… they have tried
My appointment was at 9am but we arrived early at 8am. They started on it then. It was finished at 10:48. I was happy with the service!
1st class service on a 1st class vehicle. Thank you.
Toyota should have called sooner about the service van diagnosis in addition to the text link they sent on service of the 2015 Chevy Express
2500. Or at some point before the rental car was due back to the dealership. I was charged an extra day just because I didnt bring the rental car back by 12:30pm. I recieved a call about the service van after 12:30pm when I should have recieved the call before the rental car was due back. I paid the diagnostic fee and left.
Good honest folks. Thanks
Excellent service Thank you
Still don't understand why they don't fix a known recall when it can cause a fire in my car
Katie got me in and out in a reasonable amount of time. Everything was smooth and easy. I would and have recommend Toyota of Terre Haute to my family and friends.
Blake was very helpful in explaining the problem with my Highlander and the options and cost to repair. I feel very comfortable with my decision to proceed.
Fast easy and did a great job
Take the truck home after service. Paid you all 50 some dollars to replace a cabin air filter. I am driving running the heat in truck and there is an odd noise coming from the glove box area. Ironically this is where the cabin air filter is located. So I call and leave a messenge for your service department about the issue with no call back no nothing. I see how your place managed so I guess my service business will be going to Indy where they will take care of there customers and ensure the debris that fall in the fan from filter replacement are removed prior to installing a new one. This service department has some issues and this will be reported to Toyota corporate has you have a standard you all have to maintain to remain under the branding and clearly you can’t get the simple thing right.
Quick to get me in and gave me a thorough inspection.
Great detailed work and explanation
Technician Jamie and customer service representative James were thorough and rational toyota employees. They took the time to explain. And being a female in an automotive environment they were respectful in listening to all my questions. Hats off !!
The staff are friendly and professional
I opened hood and nothing had been done could still plastic on fly wheel was compromised. This is 3rd time you guys fell short thank God it won't cost me like tires you destroyed.I won't be coming back thanks for trying.
Great work and customer service
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