Service Center

Real Reviews From Verified Customers

Tim P.
5 out of 5
11/8/2025
I really appreciate the staff there they're always warm to welcome me anytime I have an appointment. Nick is very professional I love his approach to people answers all my questions five stars all the way.
Bill M.
5 out of 5
11/8/2025
Scott was professional, courteous & delivered to my expectations
Tamara S.
2 out of 5
11/8/2025
I was unhappy with the 2 1/2 hours it took to rotate my tires and do a brake fluid flush. The communication was very unsatisfactory as to why this took so long or what the problem may have been. Actually I was offered no conversation about my vehicle after the initial check in. I finally had to check in with the desk and they told me Nick had left and given the paperwork to another person to deal with. It all seemed very unorganized and surprisingly unprofessional. I arrived on time, the service dept did not look busy at all (compared to previous visits) and several other customers came and went during my wait time. I am going to investigate options for future maintenance of my Toyota.
Joshua G.
5 out of 5
11/8/2025
Thank you so much. Great service as always.
Melissa F.
5 out of 5
11/8/2025
Scott was great. He kept me updated on the vehicle. Explained all that was done and helped me get the documentation and maintenace records I needed.
Janet C.
5 out of 5
11/8/2025
Everyone is kind and wants to make sure we are satisfied. Thank you
Oren L.
4 out of 5
11/8/2025
Professional, well documented, straight forward,
Daniel D.
5 out of 5
11/8/2025
All good
Michelle J.
5 out of 5
11/7/2025
Nick was very nice and helpful. My RAV4 ran smoothly and looked great!
Diane M.
5 out of 5
11/7/2025
I've worked with Scott on a number of occasions since purchasing my first Toyota from Carlson Toyota in 2005. He is always very professional, knowledgeable about the work performed, thorough in his explanations and friendly towards the customers. An asset to your organization
Afton H.
5 out of 5
11/7/2025
Neil, my service advisor was great! He thoroughly explained everything and gave me a price quote before starting!
Rachel H.
5 out of 5
11/7/2025
Awesome experience.
Stanley R.
5 out of 5
11/7/2025
...
Barb R.
5 out of 5
11/7/2025
Great crew at Carlson Toyota!
Julie W.
5 out of 5
11/7/2025
Scott has always been amazing. He’s an asset for Carlson Toyota. I appreciate everyone that I meet in Carlson Toyota but scott has always taken great care of my vehicles make sure that I have everything I need and to top it off Paige, the owner is absolutely amazing. She is like a family member at the Carlson Toyota family. Thank you not only for having SCOTT who is amazing but also having Paige she’s a remarkable woman and I praise her for all the hard work she does. Thank you so much Carlson Toyota
Mary T.
5 out of 5
11/7/2025
Great service. Thank you?
Jackie A.
5 out of 5
11/7/2025
Great customer service! Nick was helpful, courteous, and did a nice job explaining the services needed for my vehicle. Turn around time for service was very good!
Brad D.
4 out of 5
11/7/2025
I’ve heard the service manager makes a mean pyramid.
Leslie K.
4 out of 5
11/6/2025
Professionally handled on all fronts without any long wait.
Linda N.
5 out of 5
11/6/2025
Outstanding service!!!!

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