Service Center

Real Reviews From Verified Customers

Tally B.
4 out of 5
11/25/2025
I am very thankful Neil took the time to diagnose my van and fix the problems it was having
Curtis P.
5 out of 5
11/24/2025
Professional and knowledgeable communications. No BS.
Thomas D.
5 out of 5
11/23/2025
Appreciated Nick's professionalism. He also explained the 'things to be done' ...Service was fast and easy for the recall needed.
Colton S.
5 out of 5
11/23/2025
Niko was awesome!
Luda A.
5 out of 5
11/23/2025
Thank you for taking good care of my car and of me.
Gregory Z.
4 out of 5
11/23/2025
Wouldn’t take my truck anywhere else.
Richard N.
3 out of 5
11/23/2025
Timely installation of winter tires.
Alliance C.
5 out of 5
11/23/2025
Fast & professional. Thank you
Kelly F.
5 out of 5
11/23/2025
Nicholas was polite, professional, and pleasant. You should give him a raise.
Gabriel O.
5 out of 5
11/23/2025
Wonderful staff
Daniel B.
5 out of 5
11/23/2025
The process went very smoothly. Staff was very helpful, particularly the lady who called and scheduled the appointment. Happy with whole process.
Michael K.
4 out of 5
11/22/2025
Nic did an excellent job helping me with my vehicle. His customer service is unmatched! He was able to help me select new tires for the winter month and made sure to get me back on the road asap! Appreciate all the help and will be coming back!
Barbara J.
2 out of 5
11/22/2025
I've already talked to Neil about the sticker issue.
Kathryn E.
5 out of 5
11/22/2025
I love the Toyota team at Carlsons. This is my go to place as they have earned my trust and always are helpful and communication is top priority. Because of that you have had my loyalty for over 30 years. Thank you and keep up the great job.
Kerry S.
1 out of 5
11/22/2025
An hour and a half for an oil change is a bit much! Also the email price was different than the actual bill. I am not sure why that would be.
Nancy L.
2 out of 5
11/22/2025
Won’t take my coment
Amy H.
4 out of 5
11/22/2025
Had battery replaced, One of the battery terminal covers were not replaced. Also, typically I would be thrilled to have my car washed, however I was disheartened to find my car had been washed and not dried after my husband spent an entire day detailing, washing and waxing my car for me. I do appreciate all you do and know that is was meant to be a kind gesture.
Rebecca J.
4 out of 5
11/22/2025
Brandon went above and beyond to help me understand some of the technology in the car audio system that I was unfamiliar with.
Troy P.
5 out of 5
11/22/2025
Always great service at Carlson Toyota! Erica was great!
Christine R.
5 out of 5
11/22/2025
Brandon solved all my issues in a professional, timely manner!

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