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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1884 reviews 63%
4 star 687 reviews 23%
3 star 70 reviews 2%
2 star 190 reviews 6%
1 star 181 reviews 6%
Review Us
Rob W.
4 out of 5
9/21/2023
Always a professional visit to Frank Leta. I don’t live close to the dealership but try to make the visits work based upon my work schedule
Doug S.
5 out of 5
9/21/2023
Michael, did a great job, and I was very satisfied with the work I had done !
Jerry J.
4 out of 5
9/21/2023
When something is good. No additional words are needed.
Norman H.
5 out of 5
9/21/2023
See was great to work with!
Becky C.
4 out of 5
9/21/2023
I had my car towed due a check engine light issue. I did not have an appointment. Dee checked me in and obtained the diagnostics, issues was fixed and i was on my way in 2 hours. Thankful to her and the mechanic service folks
Tara S.
5 out of 5
9/20/2023
Dee and the team are great.
Kristopher F.
5 out of 5
9/20/2023
Always receive great service at Frank Leta Acura! Brad was excellent! Thanks!
Robin L.
4 out of 5
9/20/2023
She was fine but like service by Aaron better.
David K.
4 out of 5
9/20/2023
The personable and hands-on service recvd from Cougar sets your dealership apart from others in a very strong way.
Kathleen C.
5 out of 5
9/20/2023
Dee was super informative & explained all the work in a polite & professional manner.
James D.
5 out of 5
9/20/2023
Service was quick an decisive on what was the problem. It was fixed just as quickly
Bollwerk &.
4 out of 5
9/20/2023
Cougar is the best!
Sharon M.
5 out of 5
9/20/2023
A pleasant experience
Margaret H.
5 out of 5
9/20/2023
Aaron was very professional and made the experience really easy and smooth. Thank you
Christopher G.
5 out of 5
9/20/2023
Great service as always!
Vera G.
1 out of 5
9/20/2023
I was serviced for a wheel alignment. On my way home from the shop on the highway, my car seemed to pull to the left side. I called back to ask about having it rechecked and was told I had to bring it back into the shop within a week, which is a slight inconvenience due to a busy schedule and the travel distance.
Erika P.
4 out of 5
9/17/2023
Aaron always takes the extra step to accommodate me and my Acura as much as he possibly can. He goes above and beyond without it being asked of him. Whenever he can be flexible with me and go that extra ‘mile’ he will offer it. Even if it’s just hopping on the phone to answer a small question or two. He takes the time to explain what’s needed, preferred or required, letting me know all my options in detail of the why’s/how’s.
Sugar R.
4 out of 5
9/16/2023
I’ve always been treated so well at your dealership!!! I tell EVERYONE they should buy a car from you because you take really good care of your customers
Mark S.
5 out of 5
9/16/2023
Everyone was friendly, knowledgeable and prompt, service was great!
Jennifer M.
5 out of 5
9/16/2023
The service was GREAT.

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