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Real Reviews From Verified Customers

Service Center Review Summary

5 star 627 reviews 63%
4 star 169 reviews 17%
3 star 18 reviews 2%
2 star 84 reviews 8%
1 star 91 reviews 9%
Review Us
Marie P.
5 out of 5
10/22/2025
Great customer service and timely repars
Dave W.
5 out of 5
10/22/2025
N/A
Josh S.
5 out of 5
10/22/2025
Travis has been nothing short of amazing in my dealings with him so far
Treona I.
5 out of 5
10/17/2025
The service department went above and beyond with their service for me today!!
Byron B.
5 out of 5
10/16/2025
Travis the service advisor was super nice and quick
Shirley S.
3 out of 5
10/15/2025
I had a 49.00 coupon but since my appt took over a over a month they wouldn't honor it.
Sharon B.
4 out of 5
10/12/2025
Travis is Great!
Mary K.
5 out of 5
10/8/2025
I am always satisfied with the customer service delivered by Travis!
Tiarra A.
4 out of 5
10/5/2025
He’s was very helpful. He got me right in and out like he said.
Amy G.
5 out of 5
10/4/2025
Really appreciate all your help with getting the recall taken care of! Service was fast & efficient!
Deonna Y.
1 out of 5
10/3/2025
The customer service was terrible. No one ever picked up the phone. I had to call several times and leave voicemails to get an update on my car that has been with the service department for 3 weeks. Zero communication and then at the end I was charged an outrages amount. Doing research I could have took my car elsewhere for half the price and maybe even half the time.
Wade T.
5 out of 5
10/1/2025
Your service team did a great job. Travis communication was good as well.
Wilberline M.
5 out of 5
9/28/2025
Chad provided excellent information and service. He answered all my questions and was very polite and helpful. Thank you, Chad. From Wilberline M
Arnold J.
2 out of 5
9/27/2025
Travis does good work, the company not aware of the car locking is not available for me. The is a problem.
Branitra S.
4 out of 5
9/27/2025
It was a pleasure working with Travis. He answered all of my questions to be sure I understood everything going on with my vehicle. He went above and beyond to make sure my vehicle was done in ample amount of time due to personal things I’m dealing with on a personal level. He kept his word and I would definitely recommend your dealership and service department. Thank You
Taija Y.
2 out of 5
9/20/2025
Travis is a great representative and I appreciate him for all his help. But as for as work wise I feel like they should have been checking all my fluids. And the fact they didnt even know I had a transmission checker stick shows they were not paying attention and addressing the problem at hand but adding other issues that had nothing to do with the problem. Each time I complained abt high RPM and low acceleration and I was ignored. Someone needs to be held responsible.
Clintonia O.
3 out of 5
9/17/2025
The computer do not work when I made the appointment.I did not confirm the appointment.And they didn't know that I made appointment that day
Kelly C.
5 out of 5
9/17/2025
Thanks for taking a fashionable time frame on my vehicle was happy with the services thanks .
Kimberly P.
2 out of 5
9/17/2025
First, the entire facility smells like cannabis. Then, the obviously high, customer service person, told us this planned service would take 2 hours, after originally telling us 30 minutes. I came back to check after an hour and you said it had been done for a long time. A very bad customer service experience.
David C.
5 out of 5
9/13/2025
Everything was great

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