I was very satisfied with the service Lori and Heart City Toyota provided.
Very good service and good people!
I don't know what the company's mission is, but I think there are employees who have their own missions and I don't see them as very good. The person in charge of my car called me to tell me that the noise my car was making meant that something had to be changed in the brakes. When I went to get checked, he told me later that some stones had gotten into the brake disc. I don't see where the sincerity and seriousness of the work is.
Lori was very helpful to help me get the Toyota work done.
Fine all is good this time. Hope it will continue the service I received before. Thanks for taking care of my vehicle I need to know when I bring it for service and things will be done right.
John, did an excellent job.
Great customer service as always
So far I think the service department is doing a little bit better job than before. One thing so far that need to be addressed is that one time we were told a service needed to be preformed and the next time it was fine?? The other thing is that before I would explain what the problem was and as a customer I was wrong, the truth was and turned out to be that I knew what I was talking about. I like Toyota and hope to get back honest answers, people that listen, and understanding. Keep up the progress.
Bernie always does a fantastic job!
I had a short and comfortable wait. Vehicle is running great. Thank you.
Great service received again
The young gentleman who greeted me was very assuring and extremely polite. That is so appreciated. The job was done efficiently and as far as I know correctly. The clerk was also polite and helpful. I am deeply happy with the service and the low price.
Many years depending on Heart City, you don't ever fail. Also seems like service bay looks extra clean and professional appearance
I give your service dept a high rating. I’ve been satisfied for the 4 years I’ve owned my Toyota.
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