Service Center

Real Reviews From Verified Customers

Ginger R.
5 out of 5
9/24/2024
She was very helpful and kept me informed of repairs needed. Excellent service!!! Thank you!
Lisa B.
2 out of 5
9/24/2024
Was told that the cars sunroof couldn’t withstand a high pressure car wash. That’s unacceptable..I called the Toyota dealership that I purchased it at and they said the same thing. Told him about a couple other issues that I had mainly being that my service is supposed to be free and Heart city tried to charge my husband for the oil change and the tire rotation. So the Toyota dealership that I purchased my car from gave me the phone number for Toyota customer service and we called and lodged complaint with them. This was my 2nd negative experience at Heart City. I won’t EVER go back there!!
Jaree K.
1 out of 5
9/23/2024
They fixed one issue, but not the other one. I have had the same issue since buying the car and get the run around every time regarding it. The drivers windows squeaks so loud, and they keep telling me nothing is wrong with it. Very annoying.
Clarinda C.
5 out of 5
9/22/2024
Lori was great.
Alma K.
1 out of 5
9/21/2024
Back passenger tire had missing hub cap.
Ricky V.
5 out of 5
9/21/2024
Great service
Victor R.
4 out of 5
9/21/2024
Very fast and complete s ervice.
Christina P.
5 out of 5
9/21/2024
Service was done sooner than expected. Everyone very pleasant and helpful!
Audra J.
5 out of 5
9/20/2024
Ricky was pleasant and the service was fast and efficient. The follow up was informative.
Phillip L.
4 out of 5
9/20/2024
Thank you for the excellent service. Every one seemed to bend over backwards to get the job done and answer my questions
Jerome K.
5 out of 5
9/19/2024
Good job as always
Vicki N.
5 out of 5
9/19/2024
Amber was so polite and kind. She was very good at explaining the work and inspections being worked on my vehicle! Stellar service!!
Richard S.
4 out of 5
9/18/2024
Got r in got r done
Steven M.
5 out of 5
9/18/2024
They made it easy and got it done sooner than I was told 5 star all the way. Thanks Steve Messenger
Vicki M.
5 out of 5
9/18/2024
Lori was professional and courteous. I found her to be informative, and she presented herself well. Vicki M
German B.
5 out of 5
9/17/2024
Excellent work, very fast and high quality.
Nanette F.
5 out of 5
9/17/2024
Everyone was very nice and professional. Thank you
Theodore S.
5 out of 5
9/17/2024
Everything went great
Don S.
5 out of 5
9/17/2024
Everything was excellent.
Doug'S Body.
1 out of 5
9/17/2024
When I left there I went to Wal Mart. When I opened up the tailgate the interior panel was laying loose in the space.

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