Service Center

Real Reviews From Verified Customers

Phillip C.
5 out of 5
1/6/2026
Mike was an extremely big help and made my whole experience amazing would 100% request him next time I come back.
Kelvin L.
4 out of 5
1/6/2026
Always a pleasure to leave my vehicle with Akins
Devin J.
4 out of 5
1/6/2026
Im always treated like close family.
United Rentals.
5 out of 5
1/6/2026
Thank you. Service was great
Kathy S.
5 out of 5
1/5/2026
Great job thanks
Lawton R.
5 out of 5
1/4/2026
Great communication and service
Danny D.
5 out of 5
1/4/2026
Everything went well and I am grateful for how I was taken care of!
Andy T.
2 out of 5
1/4/2026
I dropped my Raptor at 7:30 Monday morning I never heard from my service advisor I finally called the service department Friday morning trying to find out the status of my truck and why I had not been contacted. They said my advisor was out sick I asked why there was no backup to cover his workload and keep customers up to date on their vehicle they said the backup was also out sick. You guys really dropped the ball I am willing to bet other valued customers were left in the dark as I was. I wound up working with Katy on Friday she got my truck repaired right away as the parts had arrived I was able to pick it up within a few hours of speaking to her.i really think you need to review your procedures regarding absent employees because the lack of communication really made you look bad to me and most likely other customers this week. If you check your records I have multiple ford vehicles that I have been bringing to you for years I will continue to be a loyal customer. I hope my input will promp you to review you policies and procedures to insure this does not happen again.
Frances P.
5 out of 5
1/4/2026
Ashton did a fabulous job of keeping me updated and taking care of my vehicle. I appreciate his excellent service and kind and courteous demeanor. Thank you once again Aiken Ford and Ashton!
Jake D.
5 out of 5
1/3/2026
Everyone involved did a great job, and helped save me some money
Marisol P.
5 out of 5
1/3/2026
Excellent
Raymond D.
5 out of 5
1/3/2026
Ashley was a great Service Writer. She got to me promptly, documented the issue and got my truck in for service. Another great Akins experience.
William C.
5 out of 5
1/3/2026
Great job
Mary B.
5 out of 5
1/3/2026
Mike was very professional and easy to work with. The service on my car was performed quickly. Thank you Akin for servicing my vehicle.
Prince Ave.
4 out of 5
1/3/2026
Akins is a premier dealer and service partner for or business. Our fleet is maintained in a very high state of operation. We deeply appreciate the partnership with Akins
Lowell J.
5 out of 5
1/3/2026
Friendly people, great service
Ashley M.
5 out of 5
1/3/2026
Wonderful! Thank you
Alan S.
4 out of 5
1/3/2026
Great dealership, great team!
Rickey G.
5 out of 5
1/3/2026
She did a job
Christopher P.
5 out of 5
1/2/2026
Thank you

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