Service Center

Real Reviews From Verified Customers

Nathan B.
5 out of 5
4/29/2026
I received exceptional service and quick replies on any inquiries pertaining to my vehicle. I was very appreciative of the help with the repairs.
Wendy D.
5 out of 5
4/29/2026
Vanessa and the entire Akins service team are fabulous.
Tyler P.
4 out of 5
4/29/2026
Brandon provided exceptional assistance throughout the entire process. I have no negative remarks to offer and intend to utilize his services in the future. The process was remarkably seamless and highly efficient. My sole concern, which has been addressed with Brandon, is that my truck’s driver’s side door sustained damage.
Georgia W.
5 out of 5
4/29/2026
Jonah is so wonderful!! He really looked out for us. Thank you, Jonah!
Bryan D.
4 out of 5
4/29/2026
As usual, Vanessa was professional and handled my service perfectly. The Akins team has handled my overall case well considering the circumstances of the manufacturing defect.
Barry V.
5 out of 5
4/29/2026
Erica and the whole staff were excellent. Very professional and courteous. Very pleased
Justin E.
5 out of 5
4/29/2026
I had a great experience with Jonah! He was timely and communicated effectively. I was very pleased by my overall experience and look forward to continuing my business with Akins Ford
Kenneth W.
5 out of 5
4/28/2026
Efficient and professional. Loaned me a truck too.
Alice B.
5 out of 5
4/28/2026
Melvin kept me informed and did everything right. Great staff. And great work and pretty good coffee
Miles H.
5 out of 5
4/28/2026
Thank you for the great service.
Leonard S.
4 out of 5
4/28/2026
It is understandable why Aikens is the #1 Ford dealer in America. staff is very easy to work with, they have gone above and beyond to work with clients. there is also the work ethic and being up front and honest with the clients. ****, service rep.. responded to calls to explain any question posed, there is also the honesty factor and keeping me posted on progress. The original symptom pointed to a starter issue, **** called me, with part needing to be replaced, cost and ok to perform the work. **** called back a bit later and informed me that the actual issue was a switch that malfunctioned and cost for replacement, and permission to proceed on. The honesty factor, quality of work, attention to detail, and the expediency which this situation was handled is why I would choose only Aikens to service my F150
Steve P.
5 out of 5
4/28/2026
Above and beyond what is typically given in today’s customer service department. Jaylynn is proactive and very communicative when it comes to delays or technician recommendations for repair on my 2022 F250. She is an asset to the Akins Ford team!!!
Keith D.
5 out of 5
4/28/2026
I can always trust Akins Ford
Thomas S.
5 out of 5
4/28/2026
Erica was excellent to work with; great job; faster than expected.
Justin J.
5 out of 5
4/28/2026
Wesley is fantastic. Has provided the type of service that earns repeat business. I could elaborate further but the point is clear, he is a great asset to the Akins team. To my surprise, its the service team that has earned and retained my repeat business.
Eric B.
2 out of 5
4/28/2026
I never got a call telling me what was wrong with my car. Only a call when it was ready. The customer service at drop off and pickup was amazing. And we love the dealership. I just thought it was odd I didn’t get a call telling me what was wrong with the car and what they were going to do to fix it. I always get a call. Still love the dealership and always treated so nicely in person.
James P.
4 out of 5
4/27/2026
I trust him.
Motorsports Emergency.
5 out of 5
4/27/2026
Always a great experience
Larry L.
5 out of 5
4/27/2026
Kept me well informed the whole time
Evan H.
5 out of 5
4/27/2026
Brandon always takes care of me fast and efficient. He is always honest with me and keeps me posted.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort