Fast friendly and amazing service. Thank you Denise for everything.
Ryan, (service tech) was very friendly and professional. Elk Grove Kia has proven itself to be the best automotive dealership I’ve deal with in all my years of purchasing automobiles. Thank you for great customer service.
Professional and polite team.
Ryan kept me informed throughout the service and was done in a timely manner
Ryan execute excellent costumer service. He has a positive aura and Greet his costumer with a smile. Explained every information I need to know. I appreciate him when he update me when is my car ready for pick up. Good job Ryan!
Denise is very friendly, very professional, very knowledgeable. Explained everything about my service to my Kia Seltos.
Paperwork done quickly very professional
Ryan was very professional!
Ryan always does a great job keeping us informed of progress on our car and upfront with costs. He goes above and beyond to make sure we are only paying for what we want done and needs to get serviced. Great experience every time Ryan helps us!
I couldn’t be more pleased with Denise’s attention to the issues I had with my Sorento. I had brought it to this dealership in the past and did not have a good experience with the service management in charge at that time. Denise worked with me and these concerns we addressed. She was in constant contact throughout the process, providing updates and ensured the best mechanic worked on my vehicle. She executed her job professionally and when my vehicle requires service in the future, she will be my go to person at Elk Grove Kia. Thank you Denise!
Haley returned my calls and provided me with important information.
She was very helpful and efficient!
Excellent communication about or cars status and frequent updates about when it would be done. Thank you
Working with Ryan was wonderful. He explained everything to me and was honest about the service I took my car in for. I would definitely work with Ryan in the future for any services my car may need.
The work I had done was professional and was done swiftly.
Thank you for the excellent service
Denise was very thorough and professional through it all. We had our whole Transmission replaced and she helped us into a rental car. She kept us informed throughout the process and beyond!!! She's always been helpful like that whenever we come in for servicing.dhe stands out among her coworkers, of course everyone in the service department is friendly
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