After arriving home the next day we found a lug nut on the drive way. It was from the right front tire. That was not good workman ship.
Garret was great and clear, he explained everything very well
Pearce was very condescending. I took my 2021 4 runner in for an alignment 8/31. The problem was not solved and I have returned for another alignment, only for Pearce to tell me that the vehicle was wrecked and I needed to go to a body shop for repair. The car has only been serviced at Clearwater Toyota and never wrecked. Only until I insisted on seeing a manager was I referred to the customer relations manager who suggested a body shop and hopefully the problem will be taken care of by Toyota. Pearce had no idea how to deal with a customer’s problem and was putting the solution off on myself. He needs additional on how to perform his job.
Sergio was very professional and friendly he is an asset to the Toyota team ???? ????
Thanks for the great service.
A carwash would’ve been nice. After having the car for 4 days on your lot
Thank you William for a pleasant experience. It was a pleasure meeting you.
So happy! So professional and friendly!
Service was great, but didn't get my vehicle washed as I was asked if I would like it washed and was also in the receipt.
Garrett Weeks was very informative and nice. I definitely will book my next service appointment with him.
Bill does a great job with handling all my families vehicles. He knows what I expect and does it by the book.
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