Vatland Honda Auto Repair Service

I liked the attention of Mr. Toby, very kind at all times!!!

John is great!

Jon taken care of with complete comperence.

Service was great as always

the service received today was excellent. Toby is genuinely friendly and efficient.

I am very unhappy with my recent service at Vatland. Back in late June I retuned home from 3 months away to find my car had been infested with rats and wouldn’t start. I had my car towed to Vatland. Two weeks and $4,000 later they had it fixed and running. Yesterday I went in for an oil change and my service manger came out and said they found another old rat nest in my a/c unit. There was rat skeleton in it so it was not a new nest. My right rear turning signal was also out and a bulb did not fix it. I’ve noticed the right signal in the car goes reallly fast for a right turn since I picked it up from the original service but didn’t realize the light was out. I was told a new bulb didn’t fix the issue so it might be more rat damage. $105 out of pocket to go home with that issue not resolved and I go back Monday for another diagnostic, $125 to start. If another electrical harness issue could be in the thousands again. I am very upset. Why did they NOT check out my ENTIRE car the first time to make sure everything was right? They had my my car for two weeks and I had to rent a car and pay for Ubers. I am a senior citizen on a fixed income and this is brutal that I may have to go through all that again. I am thoroughly disappointed with the half **** (excuse my language but I am upset) way my car was treated after I bought the car there and have always serviced it there. My loyalty has been dealt a serious blow. I hope there is some way to do something to help me with this issue. I don’t expect a freebie but I do feel this should have been addressed at the orignal service. The manager did his job but offered me no solutions other than just pay up. I really am disheartened that this is where my 9 year relationship with Vatland Honda has come.

Great service, and the staff is extremely helpful.

I submitted a 5 star review on Google.

Excellent service

Vatland Honda always provides the best service.

Jarrod has always been professional and courteous he is one of reasons we keep coming back to Vatland.

Thanks for everything good job ????

Good job. Enjoy the donut. Lol

Great service ! Many thanks

Great service and ongoing communication throughout the process, which was much appreciated.

Toby was very open and explained clearly what the issue was with my car. He was professional and, I felt, honest.

All good

I will b happy to do that for u and thanks to Jarrod

None

Unfortunately, my service appointment did not meet my expectations. I felt like I could’ve been kept up to date on how long it would take, I was not advised that it was covered by my warranty at the time I was told I need to have the service done. I was told the mechanic took my car for a test drive after changing my valve cover gasket but as soon as I drove off the check engine light came on indicating a leak in the vacuum system. Had to bring it back to get fixed correctly. Ask for price on new battery but was not provided.